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64 This table was adapted from Anything Pawsable [blog], âThings Service Dogs in Public Should and Should Not Do,â Kea Grace, Nov. 1, 2013 [Online]. Available: http://www.anythingpawsable.com/things-service- dogs-public/#.VLZu93sV6So. Note: A service dog may become sick, in which case allowances should be made for otherwise unacceptable behavior. APPENDIX A Behavioral Criteria for Asking for Dog to Be Removed from an Airport Category of Behavior Service Dogs in Public Should NOT Service Dogs in Public Should Be under control or human partner is taking appropriate actions to control Be unfocused on their handler at any time Focus on their handler at all times unless doing trained task work Be anxious, antsy, agitated, or aggressive in any way, shape, form, or fashion Possess a stable, even temperament without anxiety, reactivity or aggression Break âstays,â âunders,â or other fixed-position behaviors to investigate distractions, explore or other move around. Exceptions: Service Dogs who must perform work that requires them to take the initiative to respond to their handlerâs disability Remain quietly by their handlerâs side when their handler stops without wandering or losing focus Pick food or objects up off the floor or steal food or items that are sitting out. Exceptions to the âpicking objects up off the floorâ include dogs who retrieve dropped items for their handlers or who are otherwise doing trained task work Ignore food or other objects except when directed by their handler Whine, bark, grumble, growl, or make other noises. An exception may be if the whining is an alert, such as to notify a handler who is experiencing a panic attack or a drop in blood sugar. Be quiet at all times unless performing specific, trained task work. Outside of trained and necessary task work, there should be NO other vocalization, including, whining, grumbling, wooing, barking, growling, whimpering or other noise. Sniff staff members, patrons, floors, tables, counters, surfaces, products, shelving or anything else unless the Service Dog is performing specific, trained task work, such as detecting allergens or other dangerous substances Keep his or her nose to his or her self at all times, even if there are foods, products or other interesting things readily accessible. Sniffing people, objects or food is not acceptable
65 Category of Behavior Service Dogs in Public Should NOT Service Dogs in Public Should Drag or pull their handler for any reason, unless the dog is performing specific mobility-related task work for their handler as evidenced by the presence of a brace mobility support harness, other task-related gear or wheelchair assistance harness. Walk nicely on a leash without pulling, straining, lunging, lagging, circling, or forging Wander or move widely out of heel position unless cued to by their handler. Lay quietly under the table or beside their handlerâs chair without getting up or moving around excessively Appear unkempt and not well-taken care of, with excessive shedding or offensive odor Appear professional, well-groomed, and well-taken care for, without excessive shedding or offensive odor Engage with other dogs, people, children or distractions unless allowed to do so by their human partner. The key here is âallowed to do so by their human.â Ignore distractions Jump, scratch, mouth, or exhibit other âout of controlâ behavior. Respond quickly and readily to the handlerâs commands, cues, or directions. Housebroken Urinates or defecates inappropriately Never urinates or defecates inappropriately