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Impacts of Aging Travelers on Airports (2014)

Chapter: Appendix A - Survey Questionnaire

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Suggested Citation:"Appendix A - Survey Questionnaire ." National Academies of Sciences, Engineering, and Medicine. 2014. Impacts of Aging Travelers on Airports. Washington, DC: The National Academies Press. doi: 10.17226/22417.
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Page 24

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24 APPENDIX A Survey Questionnaire Airport Cooperative Research Program S13-07-01: Impacts of Aging Travelers on Airports Corgan Survey Questionnaire Dear Airport or Travel Facility Representative: The Transportation Research Board is preparing a synthesis on the Impacts of Aging Travelers on Airports. This is being done for the Airport Cooperative Research Program (ACRP), an industry-driven, applied research program that develops near-term, practical solutions to problems faced by airport operators. ACRP is administered by TRB and sponsored by the Federal Aviation Administration. This study will identify how older travelers are different and how those differences affect their airport experience. It will also define the issues in planning, design, and operation of airports associated with aging travelers. Current practices employed by airports and other travel facilities to accommodate the aging population will be documented. This survey questionnaire is being distributed to airport and travel industry personnel who have been identified as having a sig- nificant role in providing the services and amenities desired by aging travelers. If you are not the appropriate person at your airport to complete this survey, please forward it to the correct person. Please complete and submit this survey questionnaire by June 14th, 2013. If you have any questions, please do not hesitate to contact our principal investigator, Phil Mein, at phil.mein@corgan.com. Confidentiality: All answers provided by survey respondents will be treated as confidential and aggregated with other responses in the reporting. Thank you very much for participating in this survey! 1. Does your airport/facility make any special provisions for elderly travelers? 2. If yes, briefly list some of those special provisions. 3. Would you be interested in participating in a 15- to 30-minute interview on the subject of the impact of aging travelers on airports or other travel-related facilities?

Next: Appendix B - Airports Responding to Survey Questionnaires »
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TRB’s Airport Cooperative Research Program (ACRP) Synthesis 51: Impacts of Aging Travelers on Airports describes the challenges of wayfinding, fatigue, technology and equipment, and needed amenities, as well as the practices that airports are enacting to accommodate and improve the airport experience of aging travelers. The report is designed to help users better understand the aging demographic, and define issues and implement effective practices to accommodate aging travelers at airports.

View the ACRP Impacts on Practice related to this report.

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