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60 United States Government Accountability Office, 2010, Aviation SafetyâCertification and Approval Processes Are Generally Viewed as Working Well, but Better Evaluative Information Needed to Improve Efficiency, United States Government Accountability Office, Washington, D.C. United States Government Accountability Office, 2011, Airline Pas- senger Protections: More Data and Analysis Needed to Understand Effects of Flight Delays, retrieved November 23, 2011, http:// gao.gov United States Government Accountability Office, 2007, Reagan National Airport: Update on Capacity to Handle Additional Flights and Impact on Other Area Airports, retrieved November 23, 2011, http://gao.gov United States Government Accountability Office, 2010, National Air- space System: Setting On-Time Performance Targets at Congested Airports Could Help Focus FAAâs Actions, retrieved November 23, 2011, http://gao.gov United States Government Accountability Office, 2011, Next Genera- tion Air Transportation System: FAA has Made Some Progress in Implementation, but Delays Threaten to Impact Costs and Benefits, retrieved November 23, 2011, http://gao.gov VanderMey, A., 2011, âFlight Patterns: Ever Wonder Whatâs Behind the Rising Price of an Airline Ticket? The Cost Breakdown May Surprise You,â The Chartist, Fortune, p 31. Zupan, J. M. et al., 2011, Upgrading to World Class: The Future of the New York Regionâs Airports, Regional Plan Association, New York, NY. Zogg, A. B., August 28, 2012, âSolving Commercial Aviationâs $27 Billion Weather Problem.â The Hill, retrieved August 28, 2012, http://thehill.com Models/Tools ARCport is developed, maintained, and supported by Aviation Research Corporation US (ARC US). Contact Point Roberts, WA 98281. Phone: 360.945.2962. CAST Aircraft can be purchased from Aachen Research Center, Bismarckstr. 61, 52066 Aachen, Germany. Phone: +49-241 16843-19. Simmod PRO! runs the FAAâs SIMMOD simulation engine and includes expanded capabilities. Tool can be purchased from ATAC Corpo- ration, 755 N. Mathilda Avenue, Suite 200, Sunnyvale, CA 94085. Phone: 408.736.2822. SIMMOD simulation engine is available from the FAA William J. Hughes Technical Center Simulation and Analysis Team (AJP-661, Capacity Modeling and Analysis Group, Atlantic City International Airport, NJ 08405. Phone: 609.485.5090. TAAM, Total Airspace and Airport Modeler, can be purchased from Jeppesen, 55 Inverness Drive East, Englewood, CO 8011. Phone: 303.328.6578 or 303.799.9090. Visual SIMMOD is a complete set of tools designed to work with the FAAâs SIMMOD model and can be purchased from Airport Tools, 22434 Creston Drive, Los Altos, CA 94024. Phone: 408.736.5898.