Integrating Web-Based Emergency Management Collaboration Software into Airport Operations--A Primer (2013)

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34 A P P E N D I X A Requirements Matrix Current Use of System Responsible Individual Score (1–5, 5 is highly applicable) 1 Software is tailored for use at airports Software selection team _____ 2 Airports use this system day to day Software selection team _____ 3 Airports use this system during contingency operations Software selection team _____ 4 County/parish/city emergency management agencies use the system for their day-to-day operations Software selection team _____ 5 State emergency management agencies use this system for their day-to-day operations Software selection team _____ 1 Tracks and manages multiple incidents generally well Software selection team _____ 2 Software can be used at multiple locations simultaneously Software selection team _____ 3 Incorporates networked video sensor systems Software selection team _____ 4 Can be used to assign resources Software selection team _____ 5 Can be used to track resources Software selection team _____ 6 Can track hours by individual against specified task or project Software selection team _____ 7 Can remind operator to follow up on specified task based on time increment Software selection team _____ 8 Tracks all incident responses and their history Software selection team _____ 9 Provides status change notification/auto refresh Software selection team _____ 10 Dashboard available for airport managers Software selection team _____ 11 Allows a user to query by incident number, time, and event Software selection team _____ 12 Allows manual input of restricted areas Software selection team _____ Applicable to Airport Applicable to Airport Responsible IndividualSoftware Specifications–Basic Capabilities Score (1–5, 5 is highly applicable) 13 Provides ability to produce daily/monthly incident status reports Software selection team _____

Requirements Matrix 35 8 Allows display, and center on latitude/longitude location Software selection team _____ 9 Allows the user to add and display incident site information Software selection team _____ 10 Allows the user to display data in multiple coordinate systems Software selection team _____ 11 Can track aircraft in real time on the runway Software selection team _____ 12 Can track vehicles in near real time on the tarmac Software selection team _____ 13 Tracks emergency response vehicle locations in near real time Software selection team _____ 14 Can display crash, spill, fire, accident, or incident sites Software selection team _____ 15 Allows various airport agencies to input data Software selection team _____ 16 Displays regional jurisdiction boundaries Software selection team _____ 17 Integrates external medical, emergency management, security forces, fire, and EOC information Software selection team _____ 18 Displays security sensor locations and nominal coverage or fields of view Software selection team _____ 19 Displays security alarm activation status Software selection team _____ 20 Displays security gate locations and status Software selection team _____ 21 Displays gate status Software selection team _____ 22 Generates and displays guard post locations, assets, weapons, and coverage Software selection team _____ 23 Displays local airport emergency facility locations Software selection team _____ 24 Provides measurement tools (distance between objects on a map); follows roadways Software selection team _____ 25 Allows user input and display of on-scene command post locations Software selection team _____ 26 Displays sectors, patrol routes, and restricted areas Software selection team _____ 27 Displays building numbers, addresses, and points of contact Software selection team _____ Map Display Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) 1 Offers the ability to control visibility of geospatial layers to include meteorological, roads, and terrain Software selection team _____ 2 Can automatically zoom in/out between mapping systems Software selection team _____ 3 Can import/export mapping data from/to other systems (publish) Software selection team _____ 4 Uses hot keys to return display to home screen Software selection team _____ 5 Allows center on cursor Software selection team _____ 6 Allows center on object (stationary) Software selection team _____ 7 Allows center on moving object Software selection team _____

36 Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations—A Primer Weather 1 Displays weather information Software selection team _____ 2 Allows a user to manually override weather information Software selection team _____ Networking 1 Installation of a central server required Network administrator _____ 2 Installation of a backup server required for redundancy Network administrator _____ 3 System operates as software as a service Network administrator _____ 4 Software vendor provides sample topography for network design Network administrator _____ Internal and External Communications 1 Provides built-in mass notification system (with updates) Software selection team _____ 2 Integrates with mass notification system (third-party) Software selection team _____ 3 Integrates with reverse 9-1-1 systems Software selection team _____ 4 Accepts inputs from social media tools Software selection team _____ 5 Sends information to social media tools Software selection team _____ 6 Third-party frameworks are used by the applications Network administrator _____ 7 Supports third-party application programming interface (API) Network administrator _____ 8 Creates any API Network administrator _____ 9 Supports the use of Facebook Software selection team _____ 10 Supports the use of Twitter Software selection team _____ 11 Supports the use of Short Message Service (text messages) Software selection team _____ Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) 28 Displays collection areas such as evacuation, casualty, and staging areas Software selection team _____ 29 Depicts and displays destroyed and affected facilities Software selection team _____ 30 Allows the user to manually create/modify response routes Software selection team _____ 31 Generates optimal routes for incident response Software selection team _____ 32 Provides graphical situational awareness of the scenario Software selection team _____ 33 Allows for input or link to video systems (CCTV feeds) Software selection team _____ 34 Provides array of drawing tools, text boxes (and icons) that can be shared across the network Software selection team _____ 35 Integrates and displays chemical, biological, radiological, nuclear, and high yield explosives (CBRNE) air dispersion model results Software selection team _____

Requirements Matrix 37 8 OASIS emergency data exchange language-hospital availability exchange Network administrator _____ 9 OASIS emergency data exchange language-resource messaging Network administrator _____ 10 Software is configurable—can be modified by system administrator Network administrator _____ 11 Software is compatible with other systems used by county or state emergency management agencies Network administrator _____ 12 Accepts inputs from external systems Network administrator _____ 13 Automatically updates data on city/county WBEMCT Network administrator _____ 14 Exports information into various formats [keyhole markup language (KML), extensible markup language (XML), JavaScript object notation (JSON)] Network administrator _____ 15 Provides an information archive capability Software selection team _____ 16 Easily integrates with airport geographic information systems (GIS) maps Software selection team _____ 17 Provides portability to various hardware platforms Network administrator _____ 18 Software can run on existing hardware at the airport Network administrator _____ 19 Functions on standard desktop configuration Network administrator _____ 20 Uses data supplied by the third-party vendor Network administrator _____ 21 Exports data to hand-held devices, laptops, and wireless Network administrator _____ 22 System is built using open-source frameworks Network administrator _____ 23 Available as open source for other developers Network administrator _____ 24 Software supports any open protocols Network administrator _____ 25 GIS supports the Open Geospatial Consortium (OGC) Network administrator _____ 26 GIS adheres to published standard for communicating geographic data [e.g., Esri/shapefile (SHP), KML, National Geospatial-Intelligence Agency (NGA)] Network administrator _____ Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) Standards, Interoperability, Checklists, and Reporting 1 Provides NIMS-compliant forms and incident reports Software selection team _____ 2 Derives requirements from internal emergency management policy guidance Software selection team _____ 3 Ability to incorporate locally developed Software selection _____ maet stsilkcehc ycnegreme 4 Automated tools to populate incident action plans Software selection team _____ 5 Provides automated updates to county or state EOCs Network administrator _____ 6 Compliant with common alerting protocol (CAP) to enable enhanced sharing with emergency management agencies Network administrator _____ 7 OASIS emergency data exchange language – distribution element Network administrator _____

38 Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations—A Primer Maintenance and Technical Support 1 Vendor provides technical support during regular business hours Software selection team _____ 2 Company provides customer training classes on site Software selection team _____ 3 System administrator training is required Network administrator _____ 4 Vendor supports 24-hour service center Network administrator _____ 5 Vendor supports daylight hours service center Network administrator _____ 6 Web-based training available for customers Software selection team _____ 7 Web-based documentation provided Software selection team _____ Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) 8 Software has documented user manuals and reference guide Software selection team _____ 9 New software versions are released quarterly Software selection team _____ 10 New software versions are released annually Software selection team _____ 11 Software customization support available Software selection team _____ Liability Issues and Mitigation Measures 1 Sensitive law enforcement data available on system Software selection team _____ 2 Security measures in place to ensure access only to law enforcement personnel as appropriate Software selection team _____ 3 Displays restricted area and critical assets and infrastructure Software selection team _____ 4 Captures and displays status of facilities Software selection team _____ 5 Can incorporate building, floor, utility, and evacuation plans Software selection team _____ System Reliability and Reponsiveness 1 System manages a timely refresh rate Software selection team _____ Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) Security 1 Login/password required Network administrator _____ 2 Security measures inherent in application Network administrator _____ 3 Input based on duty/position/role Network administrator _____ 4 System is available as open source for developers Network administrator _____ 5 Supports secure socket layer (SSL) Network administrator _____ 6 Supports remote access Network administrator _____ 7 Supports system logs Network administrator _____ 8 Supports access control Network administrator _____ Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable)

Requirements Matrix 39 2 Annual operating and maintenance costs (does not include desktop refresh): Software selection team _____ 2.1 Less than $25,000 Software selection team _____ 2.2 $25,000—$50,000 Software selection team _____ 2.3 $50,000—$100,000 Software selection team _____ 2.4 $100,000—$300,000 Software selection team _____ 2.5 More than $300,000 Software selection team _____ 3 Purchase of vendor-provided software licenses required Network administrator _____ 4 Vendor provides annual maintenance (licensing) options Network administrator _____ 5 Additional cost for periodic version upgrades Software selection team _____ 6 Defects are covered under maintenance agreements Network administrator _____ 7 Enhancements to the system are available Software selection team _____ 8 Specific customization options are included in initial setup Software selection team _____ 9 Additional costs for mapping, charting, imagery license fees Software selection team _____ Funding Applicable to Airport Responsible Individual Score (1–5, 5 is highly applicable) 1 Initial operational set-up costs (using existing desktop computers and assuming there is a requirement for 10 workstations at an airport): Software selection team _____ 1.1 Less than $25,000 Software selection team _____ 1.2 $25,000—$50,000 Software selection team _____ 1.3 $50,000—$100,000 Software selection team _____ 1.4 $100,000—$300,000 Software selection team _____ 1.5 More than $300,000 Software selection team _____