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Developing an ITS Technology Web Portal for Transit System Leaders (2016)

Chapter: Appendix A: Portal Governance Procedures

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Suggested Citation:"Appendix A: Portal Governance Procedures." National Academies of Sciences, Engineering, and Medicine. 2016. Developing an ITS Technology Web Portal for Transit System Leaders. Washington, DC: The National Academies Press. doi: 10.17226/23570.
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Suggested Citation:"Appendix A: Portal Governance Procedures." National Academies of Sciences, Engineering, and Medicine. 2016. Developing an ITS Technology Web Portal for Transit System Leaders. Washington, DC: The National Academies Press. doi: 10.17226/23570.
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Suggested Citation:"Appendix A: Portal Governance Procedures." National Academies of Sciences, Engineering, and Medicine. 2016. Developing an ITS Technology Web Portal for Transit System Leaders. Washington, DC: The National Academies Press. doi: 10.17226/23570.
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Suggested Citation:"Appendix A: Portal Governance Procedures." National Academies of Sciences, Engineering, and Medicine. 2016. Developing an ITS Technology Web Portal for Transit System Leaders. Washington, DC: The National Academies Press. doi: 10.17226/23570.
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May 2016 TCRP_G-13 FINAL REPORT APPENDIX A A-1 Appendix A: Portal Governance Procedures Note: This Appendix contains proposed Governance policies and procedures for the ITS Technology Web Portal. Presently, this is not an official policy of APTA, the Research and Technology Committee, or the Technology Portal Subcommittee. This document was compiled by Consensus Systems Technologies following discussion with the chairs of the APTA Research and Technology Committee and the Technology Portal Subcommittee and is pending stakeholder approval. This appendix describes rules of governance for the ITS Technology Portal for Transit System Leaders. The portal will be managed by the American Public Transit Association (hereafter known as “APTA”) Research and Technology Committee (hereafter known as “R&T Committee”) and operated by APTA. Scope The ITS Technology Portal is a web site for Transit System Leaders to learn about new and emerging technologies as they apply to transit. The portal is a one-stop resource that provides information not only on the technologies, but also their relationship to transit business practices, technology implementation issues, and adoption challenges. The portal content is submitted by industry experts and reviewed by APTA’s Research and Technology Committee Tech Portal Subcommittee designated reviewers. The portal serves as a collaborative tool wherein transit system leaders may ask questions and find answers to basic transit technology questions. APTA Policies The portal shall be governed by any and all policies that govern the use of the APTA website. Article 1- Membership 1.1 Membership to the portal shall be open to all individuals who are active members of APTA in good standing (hereafter called “members”). 1.2 Members may submit content for consideration to be published. 1.3 Members may look up, access, view, and download content that has been published on the portal. Article 2- Technology Portal Subcommittee 2.1 The Technology Portal Subcommittee (hereafter known as the “Tech Portal Committee” or “Review Committee”) of the R&T Committee shall manage the portal content. 2.1.1 The Tech Portal Committee shall review, approve (or reject), and remove publication of content on the portal.

May 2016 TCRP_G-13 FINAL REPORT APPENDIX A A-2 2.1.2 The Tech Portal Committee should meet no less frequently than once per month. 2.2 The Tech Portal Committee shall be governed by the R&T Committee Bylaws. Article 3- Portal Operations and Administration 3.1 The Tech Portal shall have one or more Content Administrators. 3.1.1 The content administrator shall have the following roles and responsibilities: 3.1.1.1 Has access to content administrator page and functions 3.1.1.2 Removes or changes the status of a posted resource 3.1.1.3 Provides (removes) access/privileges to Content Reviewers and/ or Review Committee Members. 3.2 APTA’s Information Technology staff shall operate the portal. Article 4- Content Review and Approval Process 4.1 All content that is submitted to the portal must undergo a review and approval process prior to being published on the portal. 4.2 The Review Committee shall designate one or more individuals (hereafter known as “Reviewers”) to review each item of content that is submitted to the portal. 4.2.1 Content shall be reviewed for both quality and technical accuracy. 4.2.2 Reviewers shall provide the Review Committee with feedback on the submitted content. 4.2.2.1 Feedback should include a recommendation to either approve, conditionally approve, or reject the content for publishing. 4.2.2.2 Feedback should include justification of the provided recommendation. 4.2.2.3 If the feedback recommends that content should be conditionally approved, a list of items that should be fixed prior to approval should be included. 4.3 After content has been reviewed, the Review Committee shall hold a vote in accordance with the established procedures of the committee to approve, conditionally approve, or reject the content. 4.3.1 This vote should take place within 60 days of content being submitted. 4.3.2 Content that is approved shall be published on the portal and viewable on the portal.

May 2016 TCRP_G-13 FINAL REPORT APPENDIX A A-3 4.3.3 Content that is conditionally approved shall be referred back to the member who submitted it to make improvements before it can be approved. 4.3.3.1 Feedback shall be provided on what improvements should be made. 4.3.3.2 The member who submitted the content should resubmit it to the portal. 4.3.3.3 Resubmitted content shall undergo a full review and approval process as if it were submitted for the first time. 4.3.4 Content that is rejected shall not be published on the portal and shall be removed completely from the portal. Article 5- Management of Published Content 5.1 From time to time, the Review Committee shall review all published content for continued relevance. 5.1.1 The Review Committee may solicit updates to content from any appropriate member (including the original author). 5.1.2 The Review Committee may determine that published content is no longer relevant and may terminate such content’s publication. 5.2 Published content found to be in violation of APTA or portal policies shall be removed from the portal. 5.3 The Review Committee shall have the sole discretion to make all decisions related to the removal or termination of publication of content. Article 6- Submission Guidelines 6.1 The following rules shall apply to all content submitted to the portal and must be consented to upon the submission of such content. 6.1.1 Content that is submitted to the portal shall follow APTA’s rules for web content. 6.1.2 Content that is submitted to the portal shall not contain vulgar language. 6.1.3 Content that is submitted to the portal shall not violate any anti- trust laws. 6.1.4 A member who submits content to the portal must have the right to submit such content. 6.1.5 APTA shall gain the license rights to all submitted content in accordance with APTA policy. 6.2 Content that is submitted to the portal should be in the suggested format provided on the portal.

May 2016 TCRP_G-13 FINAL REPORT APPENDIX A A-4 6.3 Content shall not be submitted to the portal with the intent of soliciting new business. Article 7- Amendment of Governance Policy The R&T Committee or Review Committee may amend this in accordance with their established procedures.

Next: Appendix B: Portal Prototype Standard Operating Procedures »
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TRB's Transit Cooperative Research Program (TCRP) Web-Only Document 68: Developing an ITS Technology Web Portal for Transit System Leaders documents the creation of a prototype portal that assists transit agency leaders with learning about technologies that can be applied to transit operations. When fully implemented, the ITS Technology Portal will reside on the American Public Transportation Association (APTA) membership portal.

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