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Suggested Citation:"Front Matter." National Academies of Sciences, Engineering, and Medicine. 2018. Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training. Washington, DC: The National Academies Press. doi: 10.17226/25158.
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2 Contents Summary .............................................................................................................................................. 6 I. Introduction ...................................................................................................................................... 8 1. Purpose of the Research .............................................................................................................. 8 2. Taxonomy of Shared Training Formats ........................................................................................ 9 2.1 Best Practices and Shared Training Model Examples ....................................................... 9 2.1.1 Federally Organized Partnership Programs ................................................................... 9 2.1.2 Inter-Agency Partnerships ............................................................................................ 10 2.1.3 Consortiums .................................................................................................................. 11 2.1.4 Online Learning Centers............................................................................................... 11 2.2 Introduction to the Profiles ................................................................................................ 12 3. Understanding and Using This Guide ........................................................................................ 13 3.1 Evaluation Framework ...................................................................................................... 14 3.1.1 Best Practice Training Program/Practice Defined ........................................................ 14 3.1.2 Evaluating Training Best Practices for Inclusion .......................................................... 15 3.1.3 Evaluation Summary .................................................................................................... 15 3.2 Organization of the Guidebook ......................................................................................... 15 3.3 Pilot Studies ...................................................................................................................... 17 II. Connection to TCRP F-22 Catalog .............................................................................................. 19 1. Catalog Overview ....................................................................................................................... 19 2. Content and Structure of the Catalog ......................................................................................... 19 3. Role of the Catalog in Frontline/Technical Transit Training ....................................................... 21 III. Best Practices for Developing and Tailoring Technical/Frontline Training ........................... 22 1. Focus 1: Understanding of Training Needs and Learning Tendencies ..................................... 22 1.1 Focus Overview ................................................................................................................ 22 1.2 Effective and Innovative Practices .................................................................................... 22 1.2.1 Follow a Proven Instructional Systems Design Framework ......................................... 23 1.2.2 Gather Data on Training Needs ................................................................................... 23 1.2.3 Update Courses with Learner-Centered Training Principles ....................................... 25 1.2.4 Engage Stakeholders ................................................................................................... 27 1.2.5 Build Evaluation at Start ............................................................................................... 28 2. Focus 2: Infrastructure, Equipment, and Lost Productivity Costs .............................................. 29 2.1 Focus Overview ................................................................................................................ 29 2.2 Effective and Innovative Practices .................................................................................... 29 2.2.1 Leverage Technology ................................................................................................... 29 2.2.2 Use Shared Training Models ........................................................................................ 29 2.2.3 Align Training Schedule with Seasonal Fluctuations in Workload ............................... 31

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Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training Get This Book
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TRB's Transit Cooperative Research Program (TCRP) has released a pre-publication, non-edited version of Research Report 199: Transit Technical Training, Volume 2: Guide to Overcoming Barriers to Implementing Best and Innovative Training. This report provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.

TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies. The report's first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.

A product of this research also includes a training resource catalog to help transit agencies provide technical training for their employees. Training course information listed includes course descriptions, objectives, target audience, length, cost, training standards, and directions on how to access the course. The training resource catalog is available at https://ntrb.enotrans.org/.

Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.

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