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Transit Service Evaluation Standards (2019)

Chapter: References

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Page 62
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
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Page 64
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
×
Page 64
Page 65
Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
×
Page 65
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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2019. Transit Service Evaluation Standards. Washington, DC: The National Academies Press. doi: 10.17226/25446.
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Page 66

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62 Akoto, E. 2016. Exploring Diversified Performance Indicators for Evaluating Non-Urbanized Transit Program Outcomes. Journal of Public Transportation, Vol. 19, No. 1, pp. 28–48. Allen, W. Jr., and F. DiCesare. 1976. Transit Service Evaluation: Preliminary Identification of Variables Char- acterizing Level of Service. Transportation Research Record, No. 606, pp. 41–47. Allen, W. Jr., and L. Grimm. 1980. Development and Application of Performance Measures for a Medium-Sized Transit System. Transportation Research Record, No.746, pp. 8–13. American Public Transportation Association. 1979. Dallas Creates Performance Benchmarks. Passenger Trans- port, April 6. Anderson, S. 1981. The Michigan Transit Performance Evaluation Process: Application to a U.S. Sample. Trans- portation Research Forum. Proceedings of the Twenty-First Annual Meeting. Oxford, Ind.: Cross Company, pp. 94–103. Attanucci, J., L. Jaeger, and J. Becker. 1979. Bus Service Evaluation Procedures: A Review. Washington, D.C.: Urban Mass Transportation Administration. Barnum, D., S. Tandon, and S. McNeil. 2008. Comparing the Performance of Bus Routes after Adjusting for the Environment Using Data Envelopment Analysis. Journal of Transportation Engineering, Vol. 134, No. 2, pp. 77–85. Becker, A. J., W. Talley, J. Krumke, and P. Anderson. 1981. Prototype Bus Service Evaluation System. Washington, D.C.: Urban Mass Transportation Administration. Behrooz, H., and F. Jalali. 2012. Electronic Ticketing System for Urban Public Transport: A Transformational Change Far Beyond Fare Collection Automation. Presented at 19th Annual ITS Conference, Vienna, Austria. Benn, H. P. 1995. TCRP Synthesis of Transit Practice 10: Bus Route Evaluation Standards. Washington, D.C.: National Academy Press. Benvenuti, F., C. Diamantini, D. Potena, and E. Storti. 2017. An Ontology-Based Framework to Support Per- formance Monitoring in Public Transport Systems. Transportation Research Part C: Emerging Technologies, Vol. 81, pp. 188–208. Bitzan, J., and J. Hough. 1994. An Evaluation Guidebook for Rural and Small Urban Transportation Systems in the Mountain-Plains Region. Fargo, ND: Mountain-Plains Consortium, North Dakota State University. Booz-Allen and Hamilton, Inc. 1981. Transit System Performance Evaluation and Service Change Manual. Washington, D.C.: Urban Mass Transportation Administration. Bowles, B. 1979. Transit Performance in Central Ohio. Passenger Transport, Vol. 37, No. 34, p. 7. Bruun, E., and M. Vanderschuren. 2017. Assessment methods from around the world potentially useful for public transport projects. Journal of Public Transportation, Vol. 20, No. 2, pp. 103–130. Bullard, D., and D. Christiansen. 1981. Level of Service Concept Applied to Public Transportation. Arlington, Tex.: Texas A&M Transportation Institute. Cambridge Systematics, Inc.; University of Maryland, Center for Advanced Transportation Technology; and Resource Systems Group. 2010. NCHRP Report 664: Measuring Transportation Network Performance. Washington, D.C.: Transportation Research Board. Carter, D. N., and T. J. Lomax. 1992. Development and Application of Performance Measures for Rural Public Transportation Operators. Transportation Research Record, No. 1338, pp. 28–36. Carter, Goble, Roberts, Inc. 1982. Rural Public Transportation Performance Evaluation Guide. Harrisburg, Pa.: Pennsylvania Department of Transportation. Catala, M. 2016. National Transit Network Level of Service Data and Analysis. Washington, D.C.: Federal Transit Administration. Charnes, A. W., W. W. Cooper, and E. L. Rhodes. 1979. Measuring the Efficiency of Decision-Making Units. European Journal of Operational Research, Vol. 2, No. 6, pp. 429–444. References

References 63 Choocharukul, K., and K. Sriroongvikrai. 2013. Multivariate Analysis of Customer Satisfaction: A Case Study of Bangkok’s Mass Rapid Transit (MRT) Passengers. Journal of the Eastern Asia Society for Transportation Studies, Vol. 10, No. 0, pp. 1258–1269. Chu, X., G. Fielding, and B. Lamar. 1992. Measuring Transit Performance Using Data Envelopment Analysis in Urban Transport. Transportation Research Part A: Policy and Practice, Vol. 26, No. 3, pp. 223–230. Colin Buchanan and Partners. 2000. Confederation of Passenger Transport—The Factors Affecting Bus Reliability. Final Report. London: Colin Buchanan and Partners. Community Transportation Association. 1993. Performance Evaluation for Rural Transit Systems. RTAP Tech- nical Assistance Brief. Washington, D.C.: Community Transportation Association. Cook, C. 1979. Berkshire Regional Transit Authority: Transportation System Management Evaluation Report. Washington, D.C.: Urban Mass Transportation Administration. 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64 Transit Service Evaluation Standards Hanumappa, D., P. Ramachandran, T. Sitharim, S. Lakshamana, and R. Mulangi. 2016. Performance Evaluation of Premium Services in Bangalore Metropolitan Transport Corporation (BMTC). Transportation Research Procedia, Vol. 17, No. 0, pp. 184–192. Hensher, D. 1991. Performance Evaluation in Passenger Transportation: What Are Relevant Measures? Working Paper Series ITS-WP-91-3. Sydney, Australia: Institute of Transport Studies, University of Sydney. Hodge, D. C., and J. Orrell III. 1995. Measuring Level of Service and Performance in Public Transportation: Final Research Report. Seattle, Wash.: Washington State Transportation Center. Holec, J. 1985. Recovery Ratio/Performance Standards for the Transit Industry. Transitions, New Brunswick, N.J.: Rutgers University, pp. 15–22. Holec, J., and D. Schwager. 1981. Statewide Transit Evaluation in Michigan. Washington, D.C.: Urban Mass Transportation Administration. Kaparias, I., E. Manassa, N. Eden, A. 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66 Transit Service Evaluation Standards Wan, D., C. Kamga, J. Liu, A. Sugiura, and E. Beaton. 2016. Rider Perception of a Light Bus Rapid Transit System: The New York City Select Bus Service. Transport Policy, Vol. 49, pp. 41–55. Wang, Y., X. Chen, J. Ke, and L. Yu. 2018. Development of Key Indicator Systems for Performance Evaluation in Megalopolitan Transit System: A Structural Equation Modeling Approach. Presented at 97th Annual Meeting of the Transportation Research Board, Washington, D.C. Wei, R., X. Liu, Y. Mu, L. Wang, A. Golub, and S. Farber. 2017. Evaluating Public Transit Services for Opera- tional Efficiency and Access Equity. Journal of Transport Geography, Vol. 65, pp. 70–79. Weng, J., Y. Wang, J. Huang, and L. Zhang. 2013. Bus Operation Monitoring Oriented Public Transit Travel Index System and Calculation Models. Advances in Mechanical Engineering, Vol. 2013, Article ID 389825. Wilbur Smith & Associates. 1989. South Carolina Five-Year Public Transportation Development Plan (1989–1993). Columbia, S.C.: South Carolina Department of Transportation. Williamson, J., and D. Boyle. 2001. Refinement and Use of Service Standards at the San Diego Metropolitan Transit Development Board. Transportation Research Record Journal of the Transportation Research Board, No. 1760, pp. 68–73. Yan, Y., X. Guo, and C. Liu. 2010. Performance Evaluation of Bus Transit Routes Based on the BCC Model. Seventh International Conference on Traffic and Transportation Studies, Kunming, China. Washington, D.C.: American Society of Civil Engineers, pp. 705–711. Zerrillo, R. J. 1981. Use of Service Evaluation Plans to Analyze New York State Transit Systems (Abridgment). Transportation Research Record, No. 797, pp. 58–61. Zhang, C., Z. Juan, Q. Lao, and G. Xiao. 2016. Performance Evaluation of Public Transit Systems Using a Combined Evaluation Method. Transport Policy, Vol. 45, pp. 156–167.

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 Transit Service Evaluation Standards
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TRB’s Transit Cooperative Research Program (TCRP) Synthesis 139: Transit Service Evaluation Standards provides an overview of the purpose, use, and application of performance measures, service evaluation standards, and data collection methods at North American transit agencies.

The report addresses the service evaluation process, from the selection of appropriate metrics through development of service evaluation standards and data collection and analysis to the identification of actions to improve service and implementation.

The report also documents effective practices in the development and use of service evaluation standards. The report includes an analysis of the state of the practice of the service evaluation process in agencies of different sizes, geographic locations, and modes.

Appendix D contains performance evaluation standards and guidelines provided by 23 agencies.

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