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Tools to Aid State DOTs in Responding to Workforce Challenges  (2009)

Appendixes to Measuring and Communicating the Effects of Traffic Incident Management Improvements  (2004)

Guide to Cross-Asset Resource Allocation and the Impact on Transportation System Performance  (2015)

Guide to Effective Freeway Performance Measurement  (2007)

Guide to Effective Freeway Performance Measurement: Final Report and Guidebook  (2007)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 11, Transit Information and Promotion  (2004)

Practices to Develop Effective Stakeholder Relationships at Smaller Airports  (2015)

Should Intercity Bus Drivers Be Allowed To Use CB Radios?: Special Report 205  (1984)

Uses of Social Media in Public Transportation  (2012)

Strategies to Attract and Retain a Capable Transportation Workforce  (2011)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 9, Transit Scheduling and Frequency  (2004)

Transit Operator Health and Wellness Programs  (2004)

How Airports Measure Customer Service Performance  (2013)

Guidebook on Alternative Quality Management Systems for Highway Construction  (2015)

The Role of Planning in a 21st Century State Department of Transportation—Supporting Strategic Decisionmaking  (2015)

Traveler Response to Transportation System Changes Handbook, Third Edition: Chapter 6: Demand-Responsive/ADA  (2004)

Developing Transportation Agency Leaders  (2005)

Resource Guide for Commingling ADA and Non-ADA Paratransit Riders  (2011)

Research Methods for Understanding Aircraft Noise Annoyances and Sleep Disturbance  (2014)