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Appendix A: Research Documentation for ACRP Report 41  (2011)

Guidelines for Improving Airport Services for International Customers  (2016)

Bibliography and Technical Appendices to Intercity Passenger Rail in the Context of Dynamic Travel Markets  (2016)

Transit Security Preparedness  (2020)

Guidebook for Intercity Passenger Rail Service and Development  (2016)

Guide to the Decision-Making Tool for Evaluating Passenger Self-Tagging  (2011)

Innovative Solutions to Facilitate Accessibility for Airport Travelers with Disabilities  (2020)

Improving Intelligibility of Airport Terminal Public Address Systems  (2017)

Managing Increasing Ridership Demand  (2010)

Alternative Funding and Financing Mechanisms for Passenger and Freight Rail Projects  (2015)

Practices to Protect Bus Operators from Passenger Assault  (2011)

Buy America Requirements for Federally Funded Rail Projects  (2015)

Special Safety Concerns of the School Bus Industry  (2010)

Addressing Difficult Customer Situations  (2017)

Airport Passenger Terminal Planning and Design, Volume 2: Spreadsheet Models and User’s Guide  (2010)

Airport Passenger-Related Processing Rates Guidebook  (2009)

Airport Passenger Terminal Planning and Design, Volume 1: Guidebook  (2010)

Understanding Airline and Passenger Choice in Multi-Airport Regions  (2013)

Commercial Ground Transportation at Airports: Best Practices-Appendices C to H  (2015)

Railroad Legal Issues and Resources  (2015)