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Pages 56-58

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From page 56...
... 56 BREAKOUT SESSION 4-C Measuring Service Quality, Effectiveness, and Efficiency at the Program, Project, or Service Levels Shintaro Terabe, Tokyo University of Science (Moderator) Lacy Bell, Regional Transportation District, Denver, Colorado Willem Ebersöhn, National Railroad Passenger Corporation (Amtrak)
From page 57...
... 57MEASURING SERVICE QUALITY, EFFECTIVENESS, AND EFFICIENCY Bell gave several examples of measures used to evaluate progress toward the FasTracks objectives. • Objective: provide opportunities for development near transit.
From page 58...
... 58 performance measurement of transportation systems • Amtrak operates on approximately 21,000 miles of track throughout the country. Most of this track is owned by private freight railroad companies, but Amtrak owns track from Boston to Washington, D.C., along the Northeast Corridor.

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