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2. Promulgating a Vision
Pages 19-26

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From page 19...
... It has also taken an important step in developing a strategic planning process and setting form some Droaa goals and oDJect~ves. The committee assessed an early version of the Agency's Strategic Plan in its Phase I report (National Research Council, 1990)
From page 20...
... 7uuu~e77t0~ For example, a number of high-level goals and objectives are presented in the SSA's interim systems plan (Social Security Administration, 1990) ' but they are not adequately coupled to specific information system goals.
From page 21...
... _ ~ e —— e . ~ · e ~ ~ · ~ LDcal ~ntelIlgent workstations to support service agents ano clerical personnel, prodding local service functions and a user-friendly interface to ease training requirements.
From page 22...
... Increased automation of currently manual processes should be included in overall agency goals and articulated plans. The SSA must evolve toward more complete and wideranging automation to reduce current manual operations and to minimize, if not eliminate, paper-based processing.
From page 23...
... A transition plan and a method for implementing it must be develoner1 ~n(1 ...1 The characteristics of a target system must include modularity, uniformity of data interfaces, and flexibility for both users and those who maintain and update the system. This can be optimally achieved only by carrying out a careful systems analysis based on the metrics and abstract data requirements of SSA's overall task, which, followed by configuration planning, will lay out alternative transitional mixes of parts of the old and new systems that can become intermediate stages in the migration to a new architecture.
From page 24...
... The central processors would continue to provide centralized access to SSA's databases and would evolve into database servers. The committee expects that UNIX-based intelligent workstations will be a principal component of such an architecture.
From page 25...
... 1990. Systems Modernization and the Strategic Plans of the Social Security Administration.


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