The Richard and Hinda Rosenthal Lectures Spring 2001 Crossing the Quality Chasm (2003) / Chapter Skim
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Introduction
Introduction
Pages 5-6
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From page 5... ...
As president and CEO of the Institute for Health Care Improvement in Boston, Don and his colleagues are at the vanguard of developing new paradigms for quality improvement. Those of you who have heard Don speak know that his presentations are nothing less than inspiring in offering a creative and substantive framework for improving the American health care delivery system in all of its quality dimensions.
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From page 6... ...
Allen was calling to find out how he could get a speaker on the medical errors study for an upcoming calPERS board meeting. He then proceeded to tell me about the ongoing changes and challenges of the California health care marketplace.
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