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The Richard and Hinda Rosenthal Lectures Spring 2001 Crossing the Quality Chasm (2003) / Chapter Skim
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The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
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From page 1...
... This lecture series, which began in 1988, was designed to explore issues related to the improvement of health, health care, and health policy. Over the years, it has produced some memorable presentations.
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From page 2...
... He said, in one of the publications, something I think is a very important statement, and I quote: "Individuals fortunate enough to receive unusual benefits from society have the distinct obligation to return meaningful, tangible support to that society in the form of creative energy as well as funding." That statement is very significant because, as it suggests, it was not just the money. This creative energy found its way into many, many of the activities that Richard and Hinda have been involved in through the years.
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From page 3...
... Among the members of that roundtable was a fellow named Chuck Buck, who, many of you know, is the health director for General Motors. He became very impressed by the fact that there were real problems in the American health care system, both with quality and with patient safety.
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From page 4...
... We are also pleased that they have saved a million dollars in their own bank account to disseminate the results of work on the uninsured in a variety of venues. We will also be launching an overarching set of studies on information technology in support of health, as well as a study on the future of academic health centers, which is not irrelevant in that we have to get some of these academic health centers to understand that education for health professionals about quality is an essential part of what we do.
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Key Terms

  • quality chasm
  • patient safety
  • american health
  • marion ein
  • academic health

  • health centers
  • hinda rosenthal
  • creative energy
  • ein lewin
  • question period

  • activities related
  • introduce marion
  • rosenthal presidential
  • quality report
  • respected public

  • bank account
  • own bank
  • hear mark
  • chuck buck
  • chasm report

  • unusual benefits
  • bill roper
  • major endowment
  • fellow named
  • medical patient

  • criteria ought
  • don berwick
  • overarching set
  • lecture series
  • health director


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