Reducing Construction Costs Uses of Best Dispute Resolution Practices by Project Owners: Proceedings Report (2007) / Chapter Skim
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10 Getting Beyond Process to the Roots of Litigation: Changing the Litigious Culture in an Organization and Its Impact on the Construction Industry
10 Getting Beyond Process to the Roots of Litigation: Changing the Litigious Culture in an Organization and Its Impact on the Construction Industry
Pages 49-52
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From page 49... ...
Attitudes toward dispute avoidance fluctuate depending on the state of the economy and on organizational or personal cash flow. For partnering, mediation, dispute resolution boards, standing neutrals, and other ADR practices to work on a sustained basis, organizations must go beyond process and confront the root causes of litigation and the existing litigious mindset.
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From page 50... ...
It also supported decision makers and advocated ADR as a management tool for collaborative decision making and enhanced business relationships. The ADR training program began with the agency's top level managers and decision makers and was followed by regional training programs for senior and mid-level employees.
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From page 51... ...
Other awareness tools included research reports, articles, working papers giving practical guidance at every level of the organization, and expert technical support when necessary. The Corps leveraged its training program to ensure the industry understood strategies, processes, contracts, new technology and terminology, and the value of challenging the litigious culture of construction.
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