Creating a Business Case for Quality Improvement Research Expert Views: Workshop Summary (2008) / Chapter Skim
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5 Communicating a Value Proposition
5 Communicating a Value Proposition
Pages 44-47
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From page 44... ...
To integrate the business language, competitive advantage must be addressed because it is the CEO's and CFO's primary concern. Hamlin described competitive advantage as specific characteristics of the organization that are marketable and that positively differentiate the organization from others.
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From page 45... ...
The real key is to improve the quality, and thereby the value, of health care. The need for research Research partnerships with clinical care are imperative.
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The best evidence available should be used to identify health care risks and plan interventions that avoid those risks. Reacting to and reducing adverse events and waste in medical care must happen in real time.
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Organizational theorists could inform health care about the types of organizations that are more or less likely to succeed in the objective delivery of health care. Of particular use would be organizational structure, hierarchy, and leadership models.
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