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Pages 338-421

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From page 338...
... The objective is to gain the early insight of these people to help identify opportunities, issues, and problems associated with moving forward to coordinate transportation services. Feel free to make changes to this instrument to account for conditions that are specific to your own area.
From page 339...
... Transit Authority's public transportation services in helping (YOUR) County residents meet their travel needs?
From page 340...
... bring to coordinated transportation services?
From page 341...
... It is important to realize that agencies not presently providing transportation services may have unmet needs and, therefore, may have an interest in participating in the coordination of transportation services. Detailed information on transportation operating and capital budgets and facility and equipment inventories, all necessary as a coordination plan is being implemented, is not gathered in this survey but should be gathered elsewhere (for example, see Appendix C)
From page 342...
... . ____ We offer transportation services.
From page 343...
... : ____ Service that operates door to door and requires a schedule for each day of service ____ Service that operates door to door on a route that is revised periodically as required ____ Service that operates on a route and requires people to meet a vehicle at a fixed location for pickup 10. Please check each of the days of the week that you provide transportation services.
From page 344...
... ____ We have volunteer drivers. ____ We perform our own vehicle maintenance.
From page 345...
... : ____ Joining a network of agencies that coordinates transportation services to better meet travel needs ____ Pooling of financial resources you budget for transportation services to better coordinate services ____ Joint use, pooling, or sharing of vehicles among agencies ____ Purchasing of vehicles cooperatively ____ Centralized fueling of vehicles ____ Centralized maintenance services for vehicles ____ Centralized scheduling of your passenger trips with other agency trip scheduling ____ Centralized operation of vehicles for your passenger trips and other agency trips ____ Contracting to purchase transportation service rather than continuing to operate it ____ Contracting to provide transportation service to other agencies needing service 22. Please provide us with other thoughts you have on how you may participate in efforts to improve transportation services in (your)
From page 346...
... The second survey form goes into transportation services and resources in much greater detail. It should be used with transportation providers who will probably form the nucleus of coordinated transportation operations.
From page 347...
... a) all transportation services $___________ b)
From page 348...
... (Check all that apply) : ___ Transit staff Social service professionals ___ Physicians Self-certification ___ Other ____________ (Please enclose a copy of your registration form.)
From page 349...
... . If no, have you participated in efforts in the past to coordinate transportation services?
From page 350...
... : ___ Meet ADA paratransit service requirements ___ Improve transportation services to people with disabilities, and others ___ Improve cost-effectiveness and cost-efficiency of services ___ Improve use of available resources ___ Reduce costs for participating agencies ___ Increase availability of services ___ Gain access to additional local, state and federal funding sources ___ Other ____________________________________ 15. Which of the following resources do you share with other local agencies and/or organizations?
From page 351...
... . Has one agency been identified as the lead agency in coordination?
From page 352...
... 22(b) If sensitivity training is offered in your community, who receives it?
From page 353...
... 26. What additional concerns does your agency have about ADA compliance, service coordination, travel and sensitivity training?
From page 354...
... (please check all that apply) ____ Adult Day Care ____ Job Placement ____ Senior Center ____ Child Day Care ____ Medicaid ____ Sheltered Employment ____ Chore Services ____ Medical/Dental ____ Supported Employment ____ Congregate Nutrition ____ Mental Health ____ Transportation ____ Counseling ____ Recreational/Social ____ Volunteer Opportunities ____ Education/Training ____ Rehabilitation ____ Welfare/Food Stamps ____ Head Start ____ Religious ____ Other: ___________________ ____ Home-Delivered Meals ____ Residential Care ___________________ Please attach a brochure or description of services you provide to your clients.
From page 355...
... (please check all that apply) ____ Adult Day Care ____ Job Placement ____ Senior Center ____ Child Day Care ____ Medical/Dental ____ Sheltered Employment ____ Congregate Nutrition ____ Mental Health ____ Social Services ____ Counseling ____ Recreational/Social ____ Supported Employment ____ Education/Training ____ Rehabilitation ____ Volunteer Opportunities ____ Head Start ____ Religious ____ Other: ___________________ If your agency provides, purchases, or reimburses for client transportation, please continue on the next page.
From page 356...
... 13. What types of transportation services do you provide?
From page 357...
... ____________ 27. Do you place restrictions on who is eligible to use your transportation services?
From page 358...
... ________ 32. What was the total amount spent on staff/volunteer reimbursement for client transportation during the past fiscal year?
From page 359...
... C-14 Appendix C 40. What was the total amount spent on purchase of transportation services from other operators during the past fiscal year?
From page 360...
... expenses for the past fiscal year? $ _________ Appendix C C-15
From page 361...
... Please identify the major sources of funds for your agency's transportation services and the amount contributed by each in the past fiscal year. If transportation is funded out of various agency programs, please list those programs and estimate the approximate amount attributable to client transportation in each.
From page 362...
... ______________ 50. Are there geographic areas, in or out of the County, in which you would like to see more client transportation services operated?
From page 363...
... ______________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ 56. What, if any, are the major obstacles or concerns you think should be addressed in attempting to improve client transportation services?
From page 364...
... 58. Please add any comments you may have in the space below _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Thank you very much for your time and thoughtfulness.
From page 365...
... Appendix D D-1 IDENTIFYING BEST PRACTICE SYSTEMS This survey has been used to gather information on best practice transportation services. It is provided here as a sample for local areas that may want to gather information on transportation systems in other areas of the country to help with development of coordinated services.
From page 366...
... Annual operating expenses: ________________________________________ Annual Passengers: _______________________________________________ Annual miles of service: ___________________________________________ Total vehicle fleet: _______________________________________________ Operating period reported: _________________________________________ 5) Please discuss the importance of collaboration and consensus building in developing coordinated transportation services.
From page 367...
... The outcome is a statement of an ideal transportation system that the local area should strive to reach. The second workshop focuses on a strategic look at local transportation services, namely what is working and what is not working.
From page 368...
... Agenda 1ST WORKSHOP ON TRANSPORTATION COORDINATION IN (YOUR) COUNTY: BRAINSTORMING WORKSHOP Date and Time WELCOME AND INTRODUCTIONS Break into Small Groups (Count off by six)
From page 369...
... Strategic Discussion of Transportation Services in (Your) County ✦ Strengths ✦ Weaknesses ✦ Opportunities ✦ Threats 3.
From page 371...
... Appendix F F-1 DETAILED OPERATING COST CATEGORIES FOR COORDINATED TRANSPORTATION SYSTEMS Appendix A This appendix shows the kinds of details that coordinated transportation services should be reporting regarding their operating costs. Not all partners in a coordinated operation will be used to reporting costs at this level of detail, so some time should be invested in ensuring that all parties involved in operations understand and agree to this level of detail.
From page 372...
... TRANSPORTATION PROGRAM BUDGET WORKSHEET: OPERATING EXPENSES VEHICLE OPERATIONS BUDGET ACTUAL EXPENSE DIFFERENCE Driver Salaries _______________ _______________ _______________ Dispatcher Salaries _______________ _______________ _______________ Fringe Benefits _______________ _______________ _______________ Fuel & Oil _______________ _______________ _______________ Tubes & Tires _______________ _______________ _______________ Vehicle Insurance _______________ _______________ _______________ Vehicle Lease _______________ _______________ _______________ Vehicle Depreciation _______________ _______________ _______________ Vehicle license, registration tax _______________ _______________ _______________ Vehicle storage facility rental _______________ _______________ _______________ Other_________________ _______________ _______________ _______________ Sub Total Vehicle Operations _______________ _______________ _______________ PURCHASED SERVICE _______________ _______________ _______________ MAINTENANCE _______________ _______________ _______________ Mechanic Salaries _______________ _______________ _______________ Fringe Benefits _______________ _______________ _______________ Maintenance service contract _______________ _______________ _______________ Materials & Supplies _______________ _______________ _______________ Maintenance facility Rental _______________ _______________ _______________ Equipment Rental _______________ _______________ _______________ Utilities _______________ _______________ _______________ Other_________________ _______________ _______________ _______________ Sub-total Maintenance _______________ _______________ _______________ ADMINISTRATION Administrator Salary _______________ _______________ _______________ Manager Salary _______________ _______________ _______________ Secretary Salary _______________ _______________ _______________ Bookkeeper Salary _______________ _______________ _______________ Other Staff (list) ________ _______________ _______________ _______________ ______________________ _______________ _______________ _______________ Fringe Benefits _______________ _______________ _______________ Materials & Supplies _______________ _______________ _______________ Telephone _______________ _______________ _______________ Office Rental _______________ _______________ _______________ Utilities _______________ _______________ _______________ Office Equipment Rental _______________ _______________ _______________ Other_________________ _______________ _______________ _______________ Sub-total Administration _______________ _______________ _______________ TOTAL OPERATING EXPENSES _______________ _______________ _______________ F-2 Appendix F
From page 373...
... MAINTENANCE Mechanic salaries -- Includes all wages paid to mechanics on staff or the value of their time spent on maintenance. Fringe benefits -- Includes the cost of fringe benefits for mechanics on staff.
From page 374...
... Manager salary -- Includes all wages paid to the manager of the transportation program for time allotted to the transportation programs or the value of their time spent on transportation management duties. Secretary salary -- Includes all wages paid for secretarial/clerical support for the transportation programs or the value of their time spent on secretarial/clerical duties.
From page 375...
... Utilities -- Includes all utility costs for the administrative offices or for all facilities if they are not metered separately that are attributed to the space allocated to transportation. Office equipment -- Includes the cost of renting office equipment for the use of the rental transportation program or a proportionate amount.
From page 377...
... and [Party Two] in the planning and implementation of a pilot Coordinated Transportation System, hereinafter referred to as CTS, Which will enable identification and selection of a system for coordination and delivery of transportation services.
From page 378...
... 6. To evaluate the effectiveness of the coordinated transportation project and report finding to Consortium members and the [state]
From page 379...
... Whereas, the TO is the lead agency in County for the implementation of coordinated transportation services, and 5. Whereas, the CDHS wishes to meet its transportation needs through the CTC with TO as the lead agency for implementation of these transportation services, and Responsibilities of the TO The TO will have the following responsibilities: a)
From page 380...
... INSERT STANDARD TERMS AND CONDITIONS: Effective Date for the Start of Transportation Services Cost of Transportation Services and Budget Reporting Requirements Invoicing and Payment Term of the Agreement Amendments to the Agreement Termination of the Agreement Entered into on this date _____________ by and between: Appendix G G-5
From page 381...
... WHEREAS, TA desires to provide transportation services for the County Department of Human Services; and WHEREAS, TA and the Board of County Commissioners have entered into an agreement for provision of these transportation services by TA; and WHEREAS, LBS has the management, technical, and operating personnel and equipment useful for operating such paratransit service within [ ] County, [STATE]
From page 382...
... LBS shall provide the management, dispatching, technical, and operations services necessary for operating coordinated transportation services, including, but not limited to, the following: A Trip reservations, scheduling, and dispatching of paratransit and other services.
From page 383...
... TA and other participating agencies shall be responsible for: A Establishing service standards that the service contractor shall be required to meet in providing transportation services.
From page 384...
... . W I T N E S S E T H WHEREAS, the member agencies provide public transit services in the Counties of _______________________; and WHEREAS LIST ADDITIONAL CIRCUMSTANCES LEADING TO THE DECISION TO ENTER INTO THIS AGREEMENT NOW, THEREFORE, IN CONSIDERATION OF THE FAITHFUL PERFORMANCE OF THE TERMS, CONDITIONS AND PROMISES IN THIS AGREEMENT, THE MEMBER AGENCIES AGREE AS FOLLOWS: Article 1.
From page 385...
... The Project Manager shall be responsible for administering the Plan on behalf of the member agencies, under the direction and control of the Service Review Committee. The duties of the Project Manager, which may be changed from time to time, include, but are not limited to, the following: THE FOLLOWING ARE SOME EXAMPLES OF DUTIES THAT MIGHT BE INCLUDED HERE.
From page 386...
... The Service Review Committee shall provide direction to the Lead Agency and the Project Manager.
From page 387...
... Article 9. Disposition of Money and Property.
From page 388...
... , are required to provide complementary paratransit service to persons unable to use the fixed route system; and WHEREAS, the member agencies cooperatively prepared a "Coordinated Paratransit Plan" dated INSERT DATE (the Plan) ; and WHEREAS, the Boards of Directors of the member agencies adopted the Plan and update; and WHEREAS, the Federal Transit Administration of the United States Department of Transportation has determined that the Plan is in compliance with the Law; and WHEREAS, the Plan and update contemplated implementation of its provisions through the cooperative efforts of the member agencies; and WHEREAS, Government Code Section INSERT STATE CODE NUMBER, et.
From page 389...
... Solicit the services of a Broker and Project Manager to provide the paratransit services required by the Plan, in accordance with applicable federal and/or state laws and regulations affecting the member agencies, and to perform the duties identified in this Agreement. These solicitations shall include, but not be limited to, scope of services, including the solicitation of Service Providers, and insurance coverage and indemnification by the Broker, service providers and Project Manager.
From page 390...
... All contracts and agreements shall be approved by the Service Review Committee; k. Collect and report paratransit service data used to determine costs sharing by the member agencies to the Service Review Committee and member agencies.
From page 391...
... Broker. The Broker shall assist in securing the paratransit service anticipated under the Plan for the member agencies and their customers, under the direction and control of the Service Review Committee.
From page 392...
... To the extent the insurance or other resources of the indemnitors are insufficient to protect the member agencies from any liability, the member agencies' liability shall be apportioned between them according to the cost-sharing principles established for the provision of complementary paratransit services by the member agencies in the Plan, and any subsequent updates of the Plan. Each member agency, when it is the Lead Agency, shall hold harmless and defend the other member agency, its elective and appointive Boards, Commissions, Officers, agents and employees, from and against any liability for any damages or claims for damages for personal injury, including death, or property damage arising from its or its contractors', subcontractors', agents' or employees' activities under this Agreement.
From page 393...
... e. The Lead Agency shall be credited for in-kind services provided in the performance of the services identified in Article 1.
From page 394...
... The Service Review Committee shall provide direction to the Lead Agency, the Project Manager and the Broker. The Service Review Committee shall also be the arbitrator of disputes between the Project Manager, the Broker and/or service providers.
From page 395...
... The Consortium Advisory Committee shall be an Advisory Committee to the Services Review Committee. This committee shall provide advice on planning, policy and other matters, relating to the provision of paratransit services provided under this Agreement.
From page 396...
... A long-term contract for purposes of this Agreement is any agreement or commitment which extends beyond a single fiscal year. The terminated member agency shall not claim, but instead shall assist the Service Review Committee, the Lead Agency and other personnel identified in this Agreement to claim such financial assistance during the term of such contract.
From page 397...
... If the member agencies have executed a long-term contract for paratransit services which cannot be canceled or divided and which includes a commitment to claim and expend financial assistance for the period of such contract, then this Agreement shall remain in effect during the term of such contract unless reasonable alternate terms can be negotiated with the other party to the long-term contract. Article 11.
From page 398...
... Should any part, term, portion, or provision of this Agreement be finally decided to be in conflict with any law of the United States or of the State of INSERT STATE, or otherwise be unenforceable or ineffectual, the validity of the remaining parts, terms, portions, or provisions of this Agreement shall be deemed severable and shall not be affected thereby, provided that such remaining parts, terms, portions, or provisions can be construed in substance to constitute the Agreement that the member agency intended to enter into in the first instance. IN WITNESS WHEREOF, the parties hereto have executed this AGREEMENT by authorized officials on the dates indicated below: INSERT NAME OF AGENCY By: INSERT NAME AND TITLE DATE: INSERT DATE INSERT NAME OF AGENCY By: INSERT NAME AND TITLE DATE: INSERT DATE Appendix G G-23
From page 399...
... _______________________________________________________________________________ WITNESSETH WHEREAS, _______________________ is a transit district duly created and acting under the laws of the State ____________________, operating a public transit system in ____________________ ________________ Counties; and ___________________________________________________ _______________________________________________________________________________ (Repeat this WHEREAS for all participating agencies.) WHEREAS, _____________________________________________________________________ _______________________________________________________________________________ have determined that a Joint Ticket for use on public transit vehicles will encourage transit use.
From page 400...
... "Joint Ticket Committee" shall mean a group comprised of one representative from each party to this agreement, which shall administer the Agreement on behalf of the parties as described herein. "Local fare credit" shall mean the fare required to ride a transit system in its local service area.
From page 401...
... (List agencies) _________________________________________________________________ agree to report the Joint Ticket Committee existing adult fares, and any fare and pass price changes in advance of their implementation.
From page 402...
... These expenses will be shared as described in Article VI, Paragraph J below. Joint tickets will be distributed at sales both operated by each of the participating agencies.
From page 403...
... above be placed in usage of the Joint ticket by a particular operator, the Joint Ticket Committee must be notified by that operator 30 days in advance of the imposition of such restrictions. An abbreviated version of the terms and conditions will be printed on available space on the backside of the Joint tickets Each party will use its best efforts to implement the policy established in the Agreement, and will cooperate with the other parties in resolving and operational problems which may arise from its implementation and operation.
From page 404...
... Any arrangements concerning the sale, collection of revenues, and payments between the parties concerning Joint tickets after termination of this Agreement, or concerning other inter-operator pass or ticket programs, will be the subject of one or more separate agreements.
From page 405...
... K. GOVERNING LAW This Agreement shall be deemed to be made in accordance with the laws of the State of ______________.
From page 406...
... SCHEDULE A JOINT TICKET PRICES (Example) Appendix G G-31 PRICE*
From page 407...
... SCHEDULE B PERCENT OF JOINT TICKETS CREDITED TO BUS AGENCY* (Example)
From page 408...
... SCHEDULE C JOINT TICKET PROGRAM FY____ COSTS (Example) Appendix G G-33 TYPE OF COST ESTIMATES Clearinghouse Costs Customer Service Treasury Accounting Tickets Federal Express Subtotal Marketing Costs Brochures Signs Subtotal Estimated FY _______ Program Costs IN WITNESS WHEREOF, the parties hereto have executed this AGREEMENT on the day first mentioned above.
From page 409...
... Resolution No. ______________________________ Adopted: __________________________________________(Name of agency)
From page 410...
... Appendix H H-1 SAMPLE TRANSPORTATION COORDINATION PLAN REPORT Appendix A The coordination plan table of contents that follows shows the structure and content of a planning report that documents the transportation coordination that was completed following completion of the workshops presented in Appendix E While the general content is descriptive of areas that should be addressed and included, the specific content and organization for a local area can and should differ to be supportive of the coordination that makes sense and fits best with local circumstances and conditions.
From page 411...
... County Transportation Steering Committee By H-2 Appendix H
From page 412...
... Organization and Delivery of Coordinated Transportation Services D
From page 413...
... List of Tables Page 1. Mobility and Self-Care Limitations/Persons Aged 16 Years and Older (Your City and County)
From page 414...
... Geographic Area of Transportation Services Provided 5. Ways in Which Transportation Providers Limit Trips 6.
From page 415...
... Appendix I I-1 EXAMPLE OF STATE LEGISLATION CREATING STATEWIDE COORDINATING COUNCIL Appendix A E Appendix I This appendix provides information that should be generally useful in setting up coordination activities at a statewide level. Feel free to make changes to this appendix to better meet the needs and desires in your own state.
From page 416...
... It is the intent of the legislature that public transportation agencies, pupil transportation programs, private nonprofit transportation providers, and other public agencies sponsoring programs that require transportation services coordinate those transportation services. Through coordination of transportation services, programs will achieve increased efficiencies and will be able to provide more rides to a greater number of persons with special needs.
From page 417...
... (7) Trip sponsors and service providers have agreed on a process for allocating costs and billing when they share use of vehicles.
From page 418...
... One representative from the office of the governor; (b) Two persons who are consumers of special needs transportation services; (c)
From page 419...
... Initiate local planning processes by contacting the board of commissioners and county councils in each county and encouraging them to convene local planning forums for the purpose of implementing special needs coordinated transportation programs at the community level; (3) Work with local community forums to designate a local lead organization that shall cooperate and coordinate with private and nonprofit transportation brokers and providers, local public transportation agencies, local governments, and user groups; (4)
From page 420...
... Recommend to the legislature changes in laws to assist coordination of transportation services; (20) Petition the office of financial management to make whatever changes are deemed necessary to identify transportation costs in all executive agency budgets; (21)
From page 421...
... The council may request, and may require as a condition of receiving coordination grants, selected county governments to convene local planning forums and invite participation of all entities, including tribal governments, that serve or transport persons with special transportation needs. Counties are encouraged to coordinate and combine their forums and planning processes with other counties, as they find it appropriate.


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