Toolkit for Rural Community Coordinated Transportation Services (2004) / Chapter Skim
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ToolKit Introduction
ToolKit Introduction
Pages 1-7
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Some rural residents have special transportation needs; because of advanced age, lack of income, or disabilities, they can encounter real difficulties in providing their own transportation. In the face of significant transportation needs and severely limited resources, a key challenge for rural communities is to use existing resources as effectively as possible.
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In fact, many rural communities are now seen as some of the best available examples of successful coordinated transportation systems. The Toolkit for Rural Community Coordinated Transportation Services is intended to be a user-friendly resource for successfully building and maintaining sustainable, costeffective transportation services in rural communities.
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Example of Various Interagency Agreements to Enhance Coordination H Sample Transportation Coordination Plan Report I: Example of State Legislation Creating Statewide Coordinating Council Table 1: PRIMARY AUDIENCES FOR SECTIONS OF THIS TOOLKIT
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We see the Toolkit as a tree, with the trunk representing the fundamental understandings involving coordination, the branches representing required components and conditions, and the leaves representing the fine details. Note that different kinds of trees thrive in different environments.
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Benefits commonly observed from coordinated transportation services include ✦ Lowered trip costs for travelers and for human services agencies; ✦ Extended service hours, services to new areas or new communities and to more people; ✦ More trips made by persons needing transportation; ✦ Services more responsive to schedules, points of origin, and destinations of customers; ✦ Greater emphasis on safety and customer service; ✦ More door-to-door service; and ✦ More flexible payment and service options. Toolkit Introduction 5
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The most powerful coordination strategies for increasing service effectiveness include extending service hours and boundaries, offering services that are more responsive to customer needs, and offering higher quality and safer services, all of which will attract more riders. THE COSTS OF COORDINATION Coordination certainly has its costs.
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SUMMARY Coordinated transportation services offer many benefits to many rural communities, but the coordination process takes real work. Many of the challenges faced will involve ways to forge cooperation among individuals who are not used to working with each other.
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