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Pages 59-65

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From page 59...
... This includes the ongoing monitoring of performance indicators. There are a variety of reasons why a transportation agency may fail, either in appearance or in actuality, to honor commitments.
From page 60...
... Commitment Tracking Models The case studies and literature provide a number of examples of commitment tracking approaches in use among transportation agencies. The examples presented here differ in scope and approach, but for the purpose of summarizing existing practices, examples may be classified within the following general categories: static commitment lists, ongoing commitment monitoring, and overall performance monitoring.
From page 61...
... Thus, the model tracking process described later in this chapter incorporates these and other elements intended to help institutionalize the commitment tracking process and integrate it within the a vision process. Overall Performance Monitoring Visioning processes often precede project development and result in high-level commitments that do not relate to specific projects.
From page 62...
... Enhanced Visioning Process With an effective commitment tracking process, stakeholders will have increased confidence in the results of the visioning process and an increased commitment to establishing and acting on a shared vision. Improved Agency Accountability Commitment tracking demonstrates that an agency respects its community and honors its commitments.
From page 63...
... Preparing for the Vision This first phase of the Vision Guide sets the stage for developing the vision and for commitment tracking of vision implementation. Implementation of a commitment tracking process involves reviewing what has been done, what is important, and even who is involved.
From page 64...
... Figure 8.2 illustrates how the model commitment tracking process interfaces with the Vision Guide. Each step within the commitment tracking process is associated with one of the activity areas.
From page 65...
... Establish Commi tment s Assign Ro le s and Responsibi lities Co mm un ic at e Co mmitme nt s to St akehol der s Moni to r Commitm en t Activities Repor t on Commitment Performance Up dat e Pr io ri ti es/ Revise Co mmitme nt s Re fr esh Vision Re fr esh Vision Figure 8.2. Relationship between implementing phase and model commitment tracking process.


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