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From page 20...
... These classifications are described in the following subsections. 4.1.1 Applied Methods In general, there are four applied methods used in airport APM performance measurement: the System Dependability Method, the Contract Service Dependability Method, the System Service Availability Method, and the Paris Airport Authority Method.
From page 21...
... are reflected in the overall service availability measure. The System Service Availability Method also tracks the number of service mode failures, or downtime events, which allows measures of service mode reliability and maintainability to be easily made.
From page 22...
... 4.1.2.1 Airport APM Performance Measurement: Network Configuration and Service Availability The first paper, "Airport APM Performance Measurement: Network Configuration and Service Availability," was presented in 2007 at the 11th International ASCE APM Conference in Vienna. It was written by Wayne D
From page 23...
... Therefore, this guidebook strives to improve airport APM performance measures in this area to make them more simplistic and straightforward, where possible. In short, performance measurement focuses on whether a system or program has achieved its objectives, expressed as measurable performance standards.


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