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Practices to Protect Bus Operators from Passenger Assault (2011) / Chapter Skim
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Appendix C - Survey Instrument
Pages 118-126

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From page 118...
... Fleming at Wf1019@netscape.net should you have any questions regarding this survey. Survey options: TCRP Synthesis Survey on Practices to Protect Bus Operators from Passengers Assaults Complete this survey ONLINE at: http://www.surveygizmo.com/s/219161/tcrp-bus OR Complete this survey and EMAIL back to Nakanishi@transresearch.net or Wf1019@netscape.net OR Print out and complete the survey, and FAX to Dr.
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From page 119...
... 119 1. First Name: Last Name: Title: Agency/Organization: Street Address: City: State/Province: Zip/Postal Code: Country: Email Address: Phone Number: Respondent Information
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From page 120...
... (Select all that apply.) __Transit Police Department __Local, County, and/or State/Province Police __In-house Security Personnel __Contracted Security Personnel Surface Operations Security __Transit Employees/Bus Operators (specifically trained to perform security function)
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From page 121...
... __Not certain __Other, please specify___________________________________________________ 7. Are bus operators instructed by the Agency to enforce rule violations other than fare payment?
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From page 122...
... __Attempting to aid a passenger __Cash transactions __Fare enforcement __Other rule enforcement __Gang-related violence __Individuals with mental illness __Intoxicated passengers or drug users __Routes operating in high-crime areas __School/youth-related violence __Service problems (delays, service reductions, etc.) __Other, please specify___________________________________________________ 11.
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From page 123...
... __National Incident Based Reporting System (NIBRS) __Agency does not record/report assault data __Other, please specify___________________________________________________ Bus Operator Assault Prevention and Mitigation Practices
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From page 124...
... __Community outreach __Cooperation with law enforcement __High visibility prosecution of offenders __Lobbying for more stringent penalties __Public/passenger awareness initiatives __School outreach __Does not engage in programs of this kind __Other, please specify___________________________________________________ 19. Which of the following security methods does your Agency use on board your buses?
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From page 125...
... __Silent alarm/panic button __Video surveillance/video recording __Audio surveillance/audio recording __Other, please specify___________________________________________________ 21. Are self-defense tools issued to bus operators?
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From page 126...
... Please list up to the 5 most effective measures your Agency has implemented to address bus operator assaults, in order of their effectiveness. Also, please indicate the relative cost of each measure.
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Key Terms

  • bus operator
  • operator assaults
  • please indicate
  • operator assault
  • assault prevention

  • surface operations
  • operators instructed
  • assist operators
  • projectiles thrown
  • mitigation practices

  • including liquids
  • following security
  • thrown inside
  • tcrp synthesis
  • fare payment

  • protect bus
  • bus operations
  • rule violation
  • required fare
  • involving weapons

  • address violence
  • enforce fare
  • agency collect
  • agency report
  • offer operators

  • overt physical
  • operators allowed
  • perform security
  • significantly contributed
  • pepper gels


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