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Pages 10-13

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From page 10...
... 10 3.1 Background Transportation systems are most efficient when asset management principles are applied. Transportation systems can be safer, operate more cost-effectively, be maintained in good condition, be more environmentally friendly, and so forth, if an asset management framework is established.
From page 11...
... Establishing the Asset Management Framework 11 3.2.1 Identifying Levels of Service for Tunnel Preservation As transportation agencies implement asset management at the agency level and within each separate department, they must first establish their overall goals and objectives (LOSs) for their transportation network.
From page 12...
... 12 Guide for the Preservation of Highway Tunnel Systems owning tunnels must consider these assets when establishing their performance measures. Each year and as conditions warrant, the agency can decide if its current performance measures are effective and will continue to be tracked during subsequent years, or if modification of performance measures is prudent.
From page 13...
... Establishing the Asset Management Framework 13 Levels of Service Performance Measures Quality of Service 1. Number of customer complaints 2.

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