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Pages 5-32

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From page 5...
... C-1 A P P E N D I X C Airport Ground Transportation Best Practices Annotated Bibliography Airport Ground Transportation Association.
From page 6...
... C-2 from http://www.airportservicequality.aero/content/survey/ ASQ%20Best%20Practice%20Report_Ground%20Transportation.pdf Charter Bus This brief report presents survey results from 118 global participants of the Airport Service Quality (ASQ) program led by Airports Council International (ACI)
From page 7...
... C-3 intrastate charter bus transportation. Local regulations dealing with charter buses are also presented in the report, such as charter buses trip tickets and specific document requirements in California.
From page 8...
... C-4 In response to recommendations from consulting firm LeighFischer, Broward Airport details all of the changes that it will make to its ground transportation program. The recommendations for limousine services provide an idea of the current best practices in the industry.
From page 9...
... C-5 This report provides a great introduction to and overview of ground transportation services, with particular emphasis on concession agreements. For instance, most airports use open access systems in which an unlimited number of ground transportation services can compete.
From page 10...
... C-6 The identification and implementation of best practices and integrated strategies for ground access is a key factor to encourage shared rides. This report provides steps to identify market segments based on demographic elements.
From page 11...
... C-7 balance between different interest groups by applying Pareto improvements. These solutions are useful in managing not only taxicabs but also other modes of airport ground transportation.
From page 12...
... C-8 (www.zingotaxi.com)
From page 13...
... C-9 demand patterns and so on. In Phase I of this report, a seven-step airport ground transportation (AGT)
From page 14...
... C-10 application. It is believed that GreenRoad has reduced driving risks by 60% for 70 buses in London.
From page 15...
... C-11 Humphreys, I., and S
From page 16...
... C-12 could adequately help offset the cost of limousine service at the airport. The report also suggests the creation of a designated meet-and-greet limousine area in order to raise the level of customer service offered.
From page 17...
... C-13 can be guidance for how to calculate the fees. In addition, this resource presents lists of information about ground transportation fees and types of business agreements used in several airports all over the United States.
From page 18...
... C-14 This presentation introduces the PDX ITS Master Plan as a solution to airport ground parking issues. The plan was carried out by a demand study at Portland International Airport and its surrounding area.
From page 19...
... C-15 as taxicabs and limousines, they are a less common form of ground transportation at the airport. Thus, less dwelling space should be allocated to charter buses at curbsides.
From page 20...
... C-16 elsewhere can be used to enforce curbside traffic rules at airports. Enforcement of dwell times and unattended vehicle prohibitions typically receive more attention than speeding on curbside roadways.
From page 21...
... C-17 reservation for transportation to airport but transportation from the airport is typically ondemand. The group consisting of nonresident nonbusiness passengers is the one which is most likely to use them because of their unfamiliarity to the region and price-sensitive attitude.
From page 22...
... C-18 promotion of consolidated courtesy vehicle operations can be accomplished through charging fees that are significantly lower than fees assessed to individual operators. It is estimated that the discounted fees would be between 25% to 50% lower for consolidated operators than for individual operators.
From page 23...
... C-19 examines new and evolving information technology intended to provide intermodal information and ticketing options to air travelers. Unfortunately, this source does not provide complete chapters so there is no further information can be included related to this information technology.
From page 24...
... C-20 Management employees, and Non-Management Airport employees, Regional Executives, Stakeholders and Non-Airport employees. Several questions asked in this survey are "What do you like/dislike about the current state of communications between the Community and/or Region and the Airport Authority?
From page 25...
... C-21 outbound taxicab trips dispatched from the Taxicab Terminal Loading Area Premises at the Airport. In addition, it also presents contractual suspension, which can be the policy enforcement tool.
From page 26...
... C-22 permitted to serve the airport at all but peak hours. In addition, using GPS and SunPass technology, devise a system of allowing taxis that drop off a passenger at the airport to have the choice to get into the taxi holding area, thereby eliminating deadheading back to the airport on the day they are assigned to work the airport.
From page 27...
... C-23 Roy Morgan Research.
From page 28...
... C-24 The incentives consist of a reduction in fees per year based on a percentage of the Ground Transportation Schedule of Annual Permit Fees, set by the Authority. The reduction in annual user fee decreases over time as the availability of alternative fuel vehicles become more prevalent.
From page 29...
... C-25 each driver would have fewer access days, but would likely receive more trips on those days on average. The Airport already has the capability to identify subgroups of drivers, as the Airport permits are numbered in a way that divides the drivers into subgroups of 50.
From page 30...
... C-26 installation of CCTV in taxis and private hire cars that may offer a degree of security in terms of safety of both passengers and drivers alike. Furthermore, this guidance also explains information about law enforcement implementation by providing Law Enforcement Officers, such as police and enforcement staff.
From page 31...
... C-27 amount of passengers coming to and from the airport and helped increase revenues from the previous quarter. Taxicab, Limousine & Paratransit Association.
From page 32...
... C-28 Charter Bus This guidebook is designated to be a one-stop handbook for airport to manage service agreements. Referenced agreements include, but not limited to, ground transportation concession agreements.

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