A Guide to Agency-Wide Knowledge Management for State Departments of Transportation (2015) / Chapter Skim
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1 Guide to Agency-Wide Knowledge Management for State DOTs Summary Why DOTs Need Knowledge Management What Is Knowledge Management? "Knowledge Management" (KM)
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2 Guide to Agency-Wide Knowledge Management for State DOTs Why Should DOTs Be Interested in KM? State DOTs rely on the skills and experience of their workforces to plan, fund, design, construct and maintain multi-modal transportation systems.
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3 Guide to Agency-Wide Knowledge Management for State DOTs to deliver projects and services more effectively and efficiently, on time and within budget. KM practices can: Provide opportunities for experienced employees to get newer employees up to speed, increasing productivity and reducing the need to "reinvent the wheel." Minimize impacts of workforce transitions - if not carefully managed, these transitions can result in loss of important institutional knowledge, which increases risks of ill-informed decisions and repeated mistakes.
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4 Guide to Agency-Wide Knowledge Management for State DOTs Use of information management methods to ensure that employees can quickly find the information they need to be effective. Aren't We Already Doing KM?
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5 Guide to Agency-Wide Knowledge Management for State DOTs Purpose of the Guide This Guide was developed because KM offers promising solutions to DOT challenges, yet relatively few DOTs have implemented agencywide approaches to KM. The Guide is intended to help DOT leaders examine the business case for undertaking or strengthening KM in their agencies.
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6 Guide to Agency-Wide Knowledge Management for State DOTs
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