Cell Phone Lots at Airports (2015) / Chapter Skim
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Airports operate cell phone lots as an element of the ground access system, allowing greeters to wait temporarily in a free parking lot until an arriving air passenger is ready for pickup. These lots can assist airport operators in managing congestion at the curb and they deter greeters from circling the airport or waiting unsafely alongside airport roads.
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2 • Airport operators interviewed for this synthesis viewed cell phone lots primarily as a customer service. Several airports have or are contemplating non-aeronautical revenue-generating activities at their cell phone lots.
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