Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation (2015) / Chapter Skim
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61 Chapter Overview This chapter draws together the information provided throughout this report, in order to provide some comparisons and evaluations of different fare payment system design options. It will also identify some best practices and implementations strategies for transit agencies to consider when adopting a next generation fare payment system.
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62 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation Compatibility of Fare Media Another consideration is the compatibility of fare media with various fare payment system typologies. Table 8-2 lists five forms of fare media typically considered as part of a next generation transit fare payment system, and indicates whether they are compatible with each of the four fare payment system typologies.
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Evaluating Public Transit Fare Payment System Typologies and Implementation Strategies 63 Adaptability from Single Agency to Multiagency A single transit agency seeking to replace its aging or obsolete fare payment system should consider the compatibility of its next generation fare payment system with the fare payment systems of neighboring transit authorities, in order to improve regional mobility through seamless travel across multiple systems. To accomplish this goal, there are two approaches: (1)
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64 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation Transit Fare Payment System Typology Adaptable from Single Agency to Mul agency Considera ons and Challenges Proprietary, Card-Based Closed Payment Limited All par cipa ng transit agencies must acquire the same fare payment system (hardware and soware)
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Evaluating Public Transit Fare Payment System Typologies and Implementation Strategies 65 • Where compatibility is shown as "Possible," the transit fare payment system typology could support the stated convergence strategy, but it would require close coordination between each service provider, to establish the necessary back-end business rules such as access, authorization, revenue collection and allocation, etc. Implementation Strategies and Best Practices Transit fare payment systems, as well as mobile payment technologies, are evolving rapidly, and transit agencies have many new technology options to enhance the ways that they collect fares and provide improved services to their customers.
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66 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation study the adoption of a smartcard-based, transit fare payment system that can be implemented across the region.105 • The Niagara Frontier Transportation Authority is seeking to implement a new fare payment system for travel in the Buffalo-Amherst corridor in upstate New York. "The new electronic fare system will include contactless smart cards, bar code tickets, mobile ticketing, customer and administrative web pages, as well as a retail media distribution and reload network.
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Evaluating Public Transit Fare Payment System Typologies and Implementation Strategies 67 A standards-based design architecture and open payments architecture facilitate use of an evolutionary approach to transit fare payment system implementation. New technology can be added as it becomes available as long as it is compliant with payment industry and contactless technology standards.
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68 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation Use of Commercial-Off-The-Shelf Software In many industries, software developers have found that basing development on commercial- off-the-shelf (COTS) software or other readily available commercial products is an efficient and cost-effective strategy for system development.109 Transit payment system developers and integrators report that this approach has benefits for the development of transit payment systems.
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Evaluating Public Transit Fare Payment System Typologies and Implementation Strategies 69 Multi-Vendor Integration According to a 2014 survey of transit agencies, the use of multiple vendors for system components (e.g., card readers, barriers, and other front-end devices) can help to reduce fare management costs up to 50 percent with a 3- to 5-year payback on the capital investment.113 Some of the issues identified by transit agencies in the 2014 survey that impact overall fare collection system cost savings were: • Size of agency: impacts scale of costs required in new system.
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70 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation As innovative payment approaches expand more broadly throughout the transportation industry and opportunities for convergence with other modes and services emerge, additional industry organizations can be engaged to facilitate interaction with smaller transit organizations (Community Transportation Association of America, CTAA) , toll authorities (International Bridge, Tunnel and Turnpike Association, IBTTA)
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