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From page 78... ... 78 This Appendix contains sample transit fare payment system goals from the following transit agencies: • Chicago Transit Authority (CTA) , Chicago, Illinois • Metropolitan Transit Authority (MTA) Read the entire page →
From page 79... ... Examples of Transit Agency Fare Payment System Goals 79 Chicago Transit Agency (CTA) Chicago, Illinois Source Document: Open Transit Fare Payment Collection System Request for Proposals - Step One Chicago Transit Authority August 24, 2009 Link: http://www.transitchicago.com/assets/1/solicitations/9OP03968.pdf EXCERPTS Section I Read the entire page →
From page 80... ... 80 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation is determining how to best balance the long-term benefits against the considerable near-term capital investment required to introduce innovative transit fare payment options. With this in mind, the CTA has engaged … [advisors] Read the entire page →
From page 81... ... Examples of Transit Agency Fare Payment System Goals 81 Card Technology must have the ability to be: 1) Purchased in a prepaid, reloadable format. Read the entire page →
From page 82... ... 82 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation Metropolitan Transportation Authority (MTA) New York, New York Source Document: Concept of Operations for MTA New Transit Fare Payment System and NYCT Deployment Phase Metropolitan Transportation Authority (MTA) Read the entire page →
From page 83... ... Examples of Transit Agency Fare Payment System Goals 83 – A customer will be able to choose his or her own contactless payment device. Most customers will not have to acquire and carry an additional card as is required with MetroCard. Read the entire page →
From page 84... ... 84 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation NFPS will have minimal customization to meet transit needs; it will be based on a mainstream merchant payment model. – MetroCard System has limited flexibility, is difficult to upgrade, and is not "future proofed." 7.2 Economic objectives Lower required capital investments in the long-term. Read the entire page →
From page 85... ... Examples of Transit Agency Fare Payment System Goals 85 – MetroCard components cannot be upgraded independent from each other or from sources other than the single vendor. MetroCard is not standards-based. Read the entire page →
From page 86... ... 86 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation 7.4 Operational objectives NFPS must support the allow/deny decision at readers with transaction speeds that do not exceed 500 milliseconds for subway turnstiles/gates and 600 milliseconds on buses. Lower bus boarding times. Read the entire page →
From page 87... ... Examples of Transit Agency Fare Payment System Goals 87 Provide security measures to protect all components from viruses, hacking (to steal credit card and personal account data) , code-breaking, card replication, and others. Read the entire page →
From page 88... ... 88 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation – Best practices for Web and call center sales sites. – EMV contactless standards, used globally but not widely implemented in the US. Read the entire page →
From page 89... ... Examples of Transit Agency Fare Payment System Goals 89 Leverage, don't duplicate, existing or planned MTA or NYCT investments to maximize scale and cost efficiency, where possible. – NFPS can share its on-board bus equipment with the bus CIS, as an example Support of staged implementation of the new system for customers, MTA and agency staff and MTA operations and management. Read the entire page →
From page 90... ... 90 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation City & Tri-County Metropolitan Transportation District of Oregon (TriMet) Portland, OR Source Document: Fare System Migration A White Paper on Electronic Fare Collection November 17, 2011 Link: http://portlandtransport.com/documents/Fare%20System %20Migration%20white%20paper_V10%20FNL_11%2017%202011.pdf EXCERPT New Fare System Objectives The new fare payment system would have the following objectives for fare policy and fare payment: 1. Read the entire page →
From page 91... ... Examples of Transit Agency Fare Payment System Goals 91 Southeastern Pennsylvania Transportation Authority (SEPTA) Pennsylvania, PA Source Document: Request for Information RFI No. Read the entire page →
From page 92... ... 92 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation Major System Goals SEPTA's major system goal for customers is to provide an electronic fare payment system that: Is secure and reliable; Is easy to understand; Enables customer self-service; Is convenient and useable by all customers; Provides customers with modern and convenient payment options across all transit modes; Facilitates seamless customer transfer among adjoining transit agencies at intermodal connection points. SEPTA's major system goal for internal stakeholders is to provide an electronic fare payment system that: Provides accurate revenue management and accountability; Provides accurate and timely ridership and revenue data; Reduces cash handling; Replaces tokens, paper transfers and printed paper tickets; Fosters fare policy innovation; Significantly decreases or eliminates SEPTA's role as transit-specific fare media issuer, transaction acquirer and processor. Read the entire page →
From page 93... ... Examples of Transit Agency Fare Payment System Goals 93 Washington Metropolitan Area Transit Authority (WMATA) Washington, D.C. Read the entire page →
From page 94... ... 94 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation "form-factor agnostic," accepting all forms of ISO/IEC-14443 compliant media, including, but not limited to: – Credit card-sized media; – Key fobs; – Watches; – Mobile phones; and – Adhesive labels. This NEPP shall accommodate and process Near Field Communications (NFC) Read the entire page →
From page 95... ... Examples of Transit Agency Fare Payment System Goals 95 For this program, WMATA will employ a Systems Integrator with demonstrated expertise in implementing complex transaction-based systems and integrating the necessary hardware, software and ancillary components from a multitude of third-party suppliers. The Systems Integrator shall develop a system that utilizes an open architecture and WMATA-owned interfaces, allowing for equipment from a range of vendors to communicate with a single common CDS. Read the entire page →
From page 96... ... 96 Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation project. It shall also serve to solicit input regarding equipment and applications. Read the entire page →
From page 97... ... Examples of Transit Agency Fare Payment System Goals 97 1.4.1 Major System Goals for the NEPP WMATA's major goal for external stakeholders is to provide an electronic fare payment system that: – Is convenient and usable by current and potential customers; – Provides customers with modern and convenient fare payment options across all transit modes; – Facilitates and promotes customer self-service; – Is secure and reliable; – Is easy to understand; – Provides continued use of SmarTrip® media; – Facilitates seamless customer transfer among adjoining transit agencies at connection points, regardless of whether the adjoining transit agency has migrated to NEPP. WMATA's major system goal for internal stakeholders is to provide an electronic fare payment system that: – Is secure and reliable; – Introduces enhanced fraud and risk mitigation mechanisms; – Provides accurate revenue reporting management and accountability; – Provides accurate and timely ridership and revenue data; – Reduces cash handling by WMATA staff; – Fosters fare policy innovation and tailoring; – Eliminates WMATA's dependency on a single supplier for compatible fare collection equipment; – Eliminates WMATA's role as the sole transit-specific fare media issuer; – Leverages market-driven capabilities to reduce WMATA's role as transaction acquirer and processor; – Balances all other goals in the most cost-effective manner available. Read the entire page →
From page 98... ... Abbreviations and acronyms used without deﬁnitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) Read the entire page →

From page 78...

... 78 This Appendix contains sample transit fare payment system goals from the following transit agencies: • Chicago Transit Authority (CTA) , Chicago, Illinois • Metropolitan Transit Authority (MTA)