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Pages 104-108

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From page 104...
... 104 APPENDIX C Case Study Interview Guide CASE STUDY INTERVIEW GUIDE Interview Contact Name, Title, Address, Phone, Email Reimbursement Manager/Coordinator Name, Title Number of Employees Number of District Offices Event/Storm Name Presiden ally declared disaster? Governor declared disaster?
From page 105...
... 105 Total number of emergency projects submitted to FHWA: ________ Number of emergency projects approved by FHWA: _______ Total number of permanent repair projects submied to FHWA: ________ Number of permanent repair projects approved by FHWA: _______ Supplemental informaon on impact (deaths, injuries, property damage) Emergency work –in how many days of the disaster occurrence was emergency work completed?
From page 106...
... 106 What acons helped expedite the process? Were projects grouped together into one package and submied together?
From page 107...
... 107 Confusion w/documentaon of damages, documentaon of expenditures, document collecon, document retention, document retrieval, invoicing? Could you describe the areas of confusion in more detail?
From page 108...
... 108 ADDITIONAL QUESTIONS • Please describe any effective technologies and systems used for documentation purposes: please describe the specific technology or system used for documentaon, and what factors led to the use of the technology or system. • What is the unit cost of the technology/system?

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