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... 50 APPENDIX B Survey Questionnaire
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... 51 This TCRP synthesis will document rail transit agencies' experiences regarding critical incident response. Critical incidents are those involving fatalities and/or resulting in major service disruptions.
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... 52 5. Does your agency's rail service operate in more than one state?
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... 53 7. Please characterize the following elements as major challenges, minor challenges, or not an issue in critical incident management and clearance practices.
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... 54 9. Does your agency conduct a post-incident review for critical incidents?
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... 55 13. If you could change ONE aspect in the process of critical incident management and clearance practices, what would you change?
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... 56 17. How soon are local jurisdictions and others notified after a critical incident?
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... 57 22. What actions would be most useful in improving coordination with local jurisdictions in managing critical incidents?
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... 58 25. What information does your agency communicate to passengers remaining on board after a critical incident?
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... 59 28. What steps does your agency take to communicate with other passengers whose travel is affected by the critical incident?
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... 60 32. Does the selection of the type of alternate service depend on any of the following factors?
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... 61 35. Does your agency operate rail on multiple tracks?
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... 62 39. What actions have been or would be most useful in limiting service disruptions on adjacent tracks in managing critical incidents?
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... 63 44. Who in your agency has primary responsibility to restore power?
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... 64 49. What steps does your agency take with regard to the safety of non-railroad/non-transit personnel?
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... 65 53. What would be the most useful guidance your agency would offer to local jurisdictions in terms of safety of non-transit personnel?
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... 66 57. What are the major impediments to accelerating clean-up operation and allowing a train to remain in service after a critical incident?
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... 67 61. Does your agency "own" the accident evidence or is it the responsibility of another agency?
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... 68 65. Would you be willing to participate further as a case study, involving a telephone interview going into further detail on your agency's experience, if selected by the TCRP panel for this project?

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