Critical Incident Management and Clearance Practices for Rail Transit (2015) / Chapter Skim
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6 chapter two LITERATURE REVIEW This chapter summarizes findings from a literature review related to critical incident management and clearance practices for rail agencies. A Transportation Research Information Database (TRID)
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7 have a strategic reserve of buses for this purpose. Responses to unplanned disruptions can be categorized according to duration, cause, time, and location, and the paper provides a typology of response mechanisms on the basis of such characteristics.
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8 how the system recovered from the terrorist attacks. The goals of the consequence management team were to protect the business and determine how to get it going again.
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9 with more control of content and timing than conventional communications channels. Furthermore, customers can communicate with public transit officials using the same service, providing situational reports and user feedback.
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