Critical Incident Management and Clearance Practices for Rail Transit (2015) / Chapter Skim
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Pages 70-101
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71 APPENDIX D Summary of Survey Results RESPONDENT INFORMATION 1.
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72 BARRIERS, OBSTACLES, AND CHALLENGES 7. Please characterize the following elements as major challenges, minor challenges, or not an issue in critical incident management and clearance practices.
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73 Electrification/power issues. We operate on a major rail line that is not serviced by our agency and power problems on that line cause delays.
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74 always are buses available; however a reach out to all providers is done early in the incident. Not always .
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75 Review of procedures by multi-disciplinary departments, because it provides an opportunity for various departments to submit comments/input to improve existing procedures. Reducing delays to service and increasing passenger and employee safety.
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76 We have used case studies in our training programs. Yes, when we become aware and the findings are appropriate to our environment.
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77 Difficult to identify one in particular. Eliminate critical incidents!
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78 Operational and rolling stock familiarization. Partake in all training opportunities Get involved and stay involved with our training exercises.
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79 mentation of the 800 MHz radio system greatly improves this internal communications. • Update Service Interruption Plans annually on a cycle that coincides with changes made in the service.
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80 Within 10 minutes. Immediately.
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81 19. Who in your agency has primary responsibility for managing a critical incident?
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82 Communication. Politics and internal policies.
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83 The emergency exercises are crucial in preparation for the actual incidents; it would be useful to continue to make these a high priority. Greater communication and consistency.
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84 24. How do you communicate with passengers remaining on board?
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85 Effective communication, as the passengers may not speak English or may be hearing impaired. The length of clearing scene by local responders to resume some train movement.
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86 Clear, uniform communication to passengers of the incident, estimated duration, and alternatives for them. Enhanced communication and information systems.
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87 It highly depends on the nature of the incident and estimated time to resolve. In many cases we will refer customers to adjacent transit almost immediately, noting both are prepared to accept their fare media to ride.
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88 Loss of communications. Lack of reliable information.
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89 Reroute some of the traffic on the adjacent track. We have shared corridor with freight rail in some areas which are not in our control and we have to ensure all of our personnel are trained properly to operate in that corridor.
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90 Type of emergency and the station configuration (center platform/side platform)
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91 The Power Department (Power Control Center)
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92 of track that is controlled by the EA box, the removal of power through this can impact other trains operating in the area that are not involved in the incident, which can then further complicate the incident and/or place customers on other train in danger. We train extensively with the FD and PD to request power removal from the specific incident location and to not use the EA box unless it is absolutely necessary.
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93 We provide safety training to outside agencies such as fire & police and those personnel who are required to work within fouling distances of our rail system. We have a dedicated position that is responsible for, among others things, being the primary liaison to emergency services agencies for the purposes of training and other needs.
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94 Rail Safety division. Operations and Safety.
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95 Assist in ensuring access to scene is limited to essential personnel. Training and communications.
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96 Communication with the incident scene. Unified Command (ICS)
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97 For most major incidents, the incident train is taken out of service to the rail yard for incident investigation and inspection and repair. Loss of one train does not significantly impact our system.
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98 Ensuring that appropriate assets are staged with proper equipment needed for recovery operations. Education of local jurisdictions on the nature of public transit and the benefits of accelerating clean-up.
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99 securing the evidence. If the National Transportation Safety Board (NTSB)
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100 Ensuring all evidence is gathered correctly and vehicle is quarantined as necessary if further evidence may be gathered from it -- if an incident is on a train, the train can be moved to the rail yard to collect evidence and does not have to stay on the service tracks and impede service.
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101 Establish procedures and protocols. Communicate and share information to minimize duplication of effort and ensure consistency.
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Abbreviations used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005)
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