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Pages 33-39

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From page 33...
... 31 CHAPTER FOUR CASE EXAMPLES APPROACH Three aspects of an MQA program were difficult to explore through a survey of state practice. Therefore, in addition to the survey, representatives from eight DOTs were interviewed to further explore practices in the following areas: • The rationale and motivation for initiating their MQA program • The procedures used to ensure the quality and consistency of the MQA data and results • The impact their methodology has had on how the MQA results can be used to support agency decisions.
From page 34...
... 32 early goals of the program was to provide an indicator that would help DOT prioritize maintenance activities across the state. As a result of this effort, the Florida DOT developed a handbook that included criteria that had to be met to satisfy DOT standards and a "yes/no" rating process was developed to indicate whether those standards were being met.
From page 35...
... 33 in obtaining the additional staff needed to manage the program, and the department is pleased to report that it has been able to maintain the program through a number of administrative changes at the top of the organization. The program is reported to have enabled the Alaska DOT to enter into discussions about maintenance needs with the state legislature and to reduce the fluctuations in maintenance funding.
From page 36...
... 34 teams and the other half of the state surveyed by temporary employees. Each member of the team is assigned exclusively to the surveys so they are not distracted by other assignments.
From page 37...
... 35 the ratings. The quality assurance inspections are now conducted by a dedicated team for consistency purposes.
From page 38...
... 36 system) to approximately 2,800 samples (roughly 5% of the system)
From page 39...
... 37 determine both the LOS being provided for each asset and the cost of managing the asset over its service life. The information obtained from the interviews led to the following observations: • The overall approach used in developing MQA programs has not appeared to have restricted the ability of state DOTs to use the results for their intended purpose.

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