Guide for Communicating Emergency Response Information for Natural Gas and Hazardous Liquids Pipelines (2014) / Chapter Skim
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Pages 14-23
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From page 14... ...
14 C H A P T E R 3 Decisions, Roles, and Organization Affiliations: The Role Determines the Decisions and Information Needs Common Decisions Safe and effective response to a pipeline emergency requires timely and clear communication. Communication is defined as the exchange of information among people.
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15 roles enable entities to plan for communications by anticipating the information needed in an actual emergency. Initial Receipt of Notification by Pipeline Operator Although pipeline operators maintain sophisticated systems to monitor pipeline flows/pressures and to detect leaks or ruptures in their pipelines, research into previous incidents has shown first reports of an incident often come from the public, emergency responders, contractors, or field-based employees of the pipeline operator.
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16 (3) understanding the resources required and where to obtain them; (4)
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17 PSAP Call Taker. The PSAP call taker is the information entry point into the 9-1-1 system.
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18 may be limited for smaller events, it has a critical role for reporting incidents and providing technical support. It is important to be aware of the federal structure, which is designed to support emergency response at the state and local levels.
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19 For example, in Table 3-2, it is known that pipeline operators need to rely on public safety dispatch to identify the locations of incidents. This means that pipeline operators must identify the dispatch centers serving their operating areas, and review the content and means for how to report information about the location of an incident.
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20 Public Safety Emergency Responder (Police, Fire, EMS) Information Recipient Function Where Information Needed Decision(s)
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21 Information Recipient Function Where Information Needed Decision(s) Where Information Needed Will state or federal environmental agencies respond?
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22 Information Recipient Function Where Information Needed Decision(s) Where Information Needed Location On-scene public emergency responders Public or pipeline operator Initial Incident Command If pipeline incident confirmed, what type of resources and how many should I request?
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23 Information Recipient Function Where Information Needed Decision(s) Where Information Needed Scene Conditions (investigation by local responders)
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