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Pages 61-66

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From page 63...
... Chapter 3: Next Steps 63 SUMMARY Based on the research findings and the unique experiences of agencies that have successfully integrated at least some of their services, no single "right" way exists to integrate transit operations, programs, facilities, or services. Each integration eort is a process, and each process is unique, with players in one region having very dierent goals and issues -- and personalities -- than those in another region.
From page 64...
... Transit Integration Manual64 Connection An individual who is familiar with all aspects of a transit operation and may have a historic perspective on why things are done one way or another usually has a personal stake in his or her own operation. Successful integration eorts capitalize on this experience and commitment, by ensuring these individuals, their organizations and their leadership -- as well as the community in general -- have a role in shaping policies, programs and the "image" of an integrated transit service or program.
From page 65...
... Chapter 3: Next Steps 65 GENERATE an idea FIND a project leader or champion NOT THE RIGHT CHAMPION? Try again CONVENE potential stakeholders, partners and decision makers to discuss idea GENERATE new or complementary ideas DEVELOP A PROCESS TO ADDRESS THE IDEA • Formal meetings • Integration goals • Decision-making tools • Assessment of outcomes ENSURE participation from multiple stakeholders, partners and agencies IS SOMEONE MISSING?
From page 66...
... Transit Integration Manual66 MEASURING SUCCESS Success can be defined in so many dierent ways. For some agencies, simply beginning the process of communicating with other agencies about topics of common interest is a significant achievement.

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