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Pages 88-111

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From page 88...
... B-1 This appendix describes the two-phased stakeholder outreach process for the ACRP Project 02-28, "Sustainability Practices: Tools for Evaluating, Measuring, and Implementing," and outlines how this stakeholder input shaped the recommended approach to the Decision Tool and Prototype Airport Sustainability Rating System (Prototype Rating System)
From page 89...
... B-2 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options Decision Tool: What the Airport Industry Wants Stakeholders expressed a strong preference for the Decision Tool to be: • Web-based tool -- Consistent in both phases in which this question was asked, representatives have a strong preference for a web-based Decision Tool over a desktop program, including one that is based in Microsoft Excel. • Customized for individual airports -- Consistent across all phases of this research, the most important feature for the Decision Tool to have is that it is able to be customized for the unique characteristics of the airport, such as its size, aviation role, geographical setting, or operational characteristics.
From page 90...
... Stakeholder Outreach Process and Detailed Findings B-3 77 The "Sort" feature would allow the user to easily sort the strategies based on the criteria results and ranking scores. For example, the user could sort the strategies based on which have the shortest payback period and/or which have the most environmental benefits.
From page 91...
... B-4 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options Sustainability Rating System: What the Airport Industry Wants Generally, feedback from the stakeholders was mixed on questions pertaining to the airport sustainability rating system. • Standardization: Stakeholders have somewhat divided opinions about whether or not it is important for airports to have a standardized method for measuring sustainability performance that is recognized by the airport industry, or if the industry should utilize a common rating system.
From page 92...
... Stakeholder Outreach Process and Detailed Findings B-5 • Initially focuses on rating activities and performance under the airport's direct control as well as a limited number of highpriority indirect activities, such as tenant contracts. • Emphasizes flexibility to be applicable to all airport types (primarily by invoking the concept of materiality1 as well as normalized metrics)
From page 93...
... B-6 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options • Rating System Maintenance For the system to be viable in the long term, it will need to be reviewed periodically (i.e., maintained) -- particularly because the community of practice in sustainability is evolving rapidly.
From page 94...
... Stakeholder Outreach Process and Detailed Findings B-7 Upon review of the demographics of the registered participants, the research teams found it necessary to conduct additional outreach to strive to achieve broad representation in the participant groups. Thus additional individualized invitations for registration were sent out to airport industry professionals particularly in the areas of cargo, concessions and tenants, legal, as well as to smaller airports.
From page 95...
... B-8 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options Phase I Stakeholder Outreach Instruments and Methodologies To achieve the ACRP Project 02-28 research objectives, the research team conducted a five-phase project involving an on-line survey, in-depth interviews, on-line focus group, a paper survey at the ACI–NA Annual Conference, and an in-person facilitated workshop at the Airports Going Green Conference. The following sections describe the stakeholder outreach instruments and methodologies.
From page 96...
... Stakeholder Outreach Process and Detailed Findings B-9 as significant if the difference of proportion tests conducted indicate that there is a 95 percent or greater chance that the difference is real and not due to sampling error. Findings reported as somewhat different indicate that there is a 90 percent to 94 percent chance the difference is real.
From page 97...
... B-10 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options sets of questions and the live moderator, who monitors the session, asked follow-up questions where appropriate to probe for more information. Focus groups are an appropriate method for obtaining in-depth information about respondents' attitudes.
From page 98...
... Stakeholder Outreach Process and Detailed Findings B-11 identify their employer as an airport or airport system. One-quarter of the representatives (50 individuals)
From page 99...
... B-12 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options of the survey instruments. A number of government officials, either Federal Aviation Administration employees or other government entity or agency employee, airport tenants, industry group representatives, and university facility members participated in the outreach instruments.
From page 100...
... Stakeholder Outreach Process and Detailed Findings B-13 About two-fifths (40 percent) of the airports in this research have 200 or more Full Time Equivalent (FTE)
From page 101...
... B-14 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options The VHB Team also interviewed airport industry representatives who work for organizations other than airports, including those who work for tenants at airports; firms that consult with airports; the FAA, a federal government agency; and university faculty members. These individuals have such job titles as Vice President of Business Development; Civil Engineer; Professor/ Director of the Center for Excellence for Airport Technology; Associate Professor; Vice President of Corporate Real Estate; Senior Program Manager of Aviation; Program Manager; Environmental Program Manager; Project Manager and Engineer; and Airport Planner.
From page 102...
... Stakeholder Outreach Process and Detailed Findings B-15 In-Person Facilitated Workshop There were 41 individuals who actively participated in the workshop at the Airports Going Green Conference. The majority of participants at the Airports Going Green workshop were employed by consulting firms (54 percent)
From page 103...
... B-16 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options Phase II Stakeholder Outreach The intent of the Phase II stakeholder outreach process for ACRP Project 02-28: Sustainability Practices: Tools for Evaluating, Measuring, and Implementing was to solicit feedback from airports on a proposed prototype airport sustainability rating system developed by the Research team and to determine the feasibility/viability of certification and verification of a sustainability rating effort for airports. In contrast to the Phase I stakeholder outreach that focused on obtaining opinions from a wide-range of airport stakeholders, Phase II stakeholder outreach was focused on obtaining targeted feedback from stakeholders who would be implementing and using the rating system.
From page 104...
... Stakeholder Outreach Process and Detailed Findings B-17 could be further refined. To simplify system, some suggested that the Activity Categories should be streamlined or condensed to a smaller, broader number of topics.
From page 105...
... B-18 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options Phase II Stakeholder Outreach Process The stakeholder outreach process included three outreach instruments: in-depth interviews, webinars, and a workshop at an industry conference. This section outlines the steps taken to encourage stakeholder participation, the methodology deployed for each instrument The research team undertook a wide reaching stakeholder outreach process and sought to solicit feedback from a wide range of airport industry representatives on the preliminary prototype sustainability rating system and its viability.
From page 106...
... Stakeholder Outreach Process and Detailed Findings B-19 groups, encouraging their participation in the stakeholder outreach. Interested participants were able to register on-line, and a list was created of these individuals and their associated demographics.
From page 107...
... B-20 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options In-Depth Interviews The research team conducted in-depth interviews with participants that are likely to be users or reviewers of the airport sustainability rating system including airport employees, airport industry organization representatives, consultants, and ACRP Project 02-28 panel members. Interview Participant Selection.
From page 108...
... Stakeholder Outreach Process and Detailed Findings B-21 • Airport Staff from: – Small-Hub/GA Airports. – Medium-Hub Airports.
From page 109...
... B-22 Prototype Airport Sustainability Rating System -- Characteristics, Viability, and Implementation Options In-Depth Interview Respondents. Stakeholders who participated in an in-depth interview represent: San Diego International Airport; Dallas/Fort Worth International Airport; Dane County Regional Airport; Austin-Bergstrom International Airport; Big Bear City Airport; Ithaca Tompkins Regional Airport; and Portland International Airport.
From page 110...
... Stakeholder Outreach Process and Detailed Findings B-23 Large Airports Director of Planning and Environmental Assistant Director of Capital Programs and Environmental Management Technical Advisor on Capital Projects Aviation Department (specializing in developing sustainability programs) Assistant Director of Planning and Environmental Environmental Specialist Environmental Affairs Medium Airports Airport Director Assistant Director of Aviation Assistant Manager for Environmental Compliance Environmental Director Sustainability Program Coordinator Environmental Coordinator Environmental Compliance Environmental Scientist Small/General Aviation Airports Director of Aviation Director of Operations Director of Strategy Management Executive Director Facilities Management Director Deputy Airport Director Environmental Compliance Assistant Manager Executive Director Concessionaires, vendors, airlines Commercial Airline Representatives Dedicated Cargo Representative Janitorial services and support to airports and airlines Consultants Geotechnical/Engineering Airport Planning Environmental Engineering Architectural and Interior FAA Airport Environmental Planner Environmental Specialist Environmental Protection Specialist Airport Planner Airport industry group Environmental Affairs Regulatory Manager Environmental Committee and Small Airports Committee Representatives Environmental Committee Member Airport O&M staff Operations Specialist Energy Engineering Technician Acting Deputy in Charge Of Facilities Senior Design/Engineering Consultant Environmental Consultant Table B-4.
From page 111...
... Prototype Airport Sustainability Rating System A P P E N D I C E S C – E Appendices C, D, and E make up the Prototype Airport Sustainability Rating System. Appendix C presents an annotated outline for a preliminary Rating System User Guide.

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