Travel Training for Older Adults Part II: Research Report and Case Studies (2014) / Chapter Skim
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Pages 28-34
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From page 28... ...
28 Characteristics of Successful Travel Training Programs The Attributes of Successful Travel Training Key characteristics of successful travel training programs for older adults include at least the following elements: • Success means demonstrating that older adults who have completed travel training programs have already experienced (or are quite likely to experience) measurable mobility improvements.
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29 Some participants reported informally that they used both paratransit and public transit after completing the training, depending on the purpose of trips and conditions under which they were undertaken. Mobility training benefits transit providers since it encourages the use of the most appropriate and cost-effective transit options for all riders.
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30 agencies, schools, and senior residences how to become informed advocates for public transportation, so they can better assist their clients, students, and residents with navigating the public transportation network. The seminars are specifically geared to using NJ TRANSIT bus and rail systems.
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31 program. Partner agencies report high levels of satisfaction among the volunteers who work with the RideWise program.
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32 partnership development, staff, program operations, outreach, and monitoring and evaluation. Based on the research conducted for the case studies, some details of these components are typically as follows: • Program focus: Tailor training to individual needs and capabilities.
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33 management; this includes attention to the feelings of the customers and understanding each person, their skill sets and other resources, and their travel needs. A competent staff that excels in customer service is a key to program success, as is increasing the mobility of potential riders.
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34 in terms of outputs and outcomes of training activities. Disseminate this information to key stakeholders.
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