Travel Training for Older Adults Part II: Research Report and Case Studies (2014) / Chapter Skim
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Pages 72-92
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72 Additional Case Studies The extensive search for exemplary travel training programs identified additional programs beyond the seven travel training programs selected for in-depth case studies. These programs also offer potential models for organizations considering developing travel training programs and for researchers interested in the development, conduct, and sustainability of travel training programs.
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73 how to pay for fares, how to enter and exit the bus safely, and orientation to specific routes and destinations. • Programs included multiple training options: Almost all programs supplemented one-on-one training with group training orientations (overviews designed to introduce travel training and fixed route transit)
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74 TRAVEL TRAINING METRO REGIONAL TRANSIT AUTHORITY AKRON, OHIO Program Name Travel Training Sponsoring Organization METRO Regional Transit Authority Address 416 Kenmore Blvd City, State Akron, OH Organization Type Regional Transit Authority, created under authority of the Ohio Revised code, as a political sub-division of the state of Ohio, with its own voterapproved taxing authority Training Program Began 2011 Service Area Summit County, OH, including all cities, villages, and townships Service Area Population 542,899 Service Area Size (sq mi) 420 Data for Year Ending 2012 Annual Training Expenses $114,000 Major Funding Sources Agency operating budget Partnering Agencies Northeast Ohio Travel Training Collaborative (NEOTT)
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75 Key or Unique Factors Residents of senior apartment buildings located on fixed routes; seniors using complementary paratransit service; senior centers. Enrollees in eight public schools and the International Institute of Akron, especially students with learning disabilities and persons not likely to drive.
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76 DCS ONE-STOP MOBILITY MANAGEMENT TRAVEL TRAINING PROGRAM DELMARVA COMMUNITY SERVICES, INC. CAMBRIDGE, MARYLAND Program Name DCS One-Stop Mobility Management Travel Training Program Sponsoring Organization Delmarva Community Services, Inc.
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77 Key or Unique Factors DCT's service area is largely rural. Local transportation resources are limited and stretched thin.
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78 SARTA TRAVEL TRAINING STARK AREA REGIONAL TRANSIT AUTHORITY CANTON, OHIO Program Name SARTA Travel Training Sponsoring Organization Stark Area Regional Transit Authority Address 1600 Gateway Blvd. SE City, State Canton, OH Organization Type Regional Transit Authority, created under authority of the Ohio Revised code, as a political sub-division of the state of Ohio, with its own voterapproved taxing authority Training Program Began 2010 Service Area Stark County, OH, including all cities, villages, and townships Service Area Population 375,586 Service Area Size (sq mi)
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79 Key or Unique Factors target anyone in the community interested in attending the Travel Training sessions and learning to use fixed route service, including seniors and Proline riders. Travel Training is conducted off-site at homeless shelters, correctional centers, and other nonprofit agencies.
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80 TRAVEL TRAINING CENTRAL OHIO TRANSIT AUTHORITY COLUMBUS, OHIO Program Name Travel Training Sponsoring Organization Central Ohio Transit Authority (COTA) Address 33 North High Street City, State Columbus, OH Organization Type Public Transportation Authority Training Program Began 2009 Service Area Franklin County plus a small part of Delaware County Service Area Population 1,175,000 Service Area Size (sq mi)
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81 THE RAPID TRAVEL TRAINING THE RAPID GRAND RAPIDS, MICHIGAN Program Name The Rapid Travel Training Sponsoring Organization The Rapid Address 300 Ellsworth SW City, State Grand Rapids, MI Organization Type Public Transportation Authority Training Program Began 2005 Service Area Grand Rapids and the surrounding communities: East Grand Rapids, Kentwood, Wyoming, Grandville, and Walker Service Area Population 482,740 Service Area Size (sq mi) 185 Data for Year Ending 2013 Annual Training Expenses Estimated as $29,200 (salary only)
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82 program, the travel trainer plans the client's route, rides with him or her during training, and stays in contact with the client to monitor progress. The focus of the training is essentially route training -- the participants generally have the basic skills but need help with specific routes.
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83 LAKETRAN TRAVEL TRAINING LAKETRAN GRAND RIVER, OHIO Program Name Laketran Travel Training Sponsoring Organization Laketran Address P.O. Box 158 City, State Grand River, OH Organization Type Regional Transit Authority, created under authority of the Ohio Revised code, as a political sub-division of the state of Ohio, with its own voterapproved taxing authority Training Program Began 2008 Service Area Lake County, OH, including all cities, villages, and townships Service Area Population 229,885 Service Area Size (sq mi)
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84 Key or Unique Factors Travel training is customized for seniors; people with disabilities, students in grades 4 through 12, or aged 10 and up; high school students with disabilities. Travel training is offered to individuals preparing to finish school and enter job training.
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85 VALLEY REGIONAL TRANSIT TRAVEL TRAINERS VALLEY REGIONAL TRANSIT MERIDIAN, IDAHO Program Name ValleyRide/Valley Regional Transit Travel Trainers Sponsoring Organization Valley Regional Transit through RideLine Address 700 N
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86 MONTEREY-SALINAS TRANSIT TRAVEL TRAINING MONTEREY-SALINAS TRANSIT (MST) MONTEREY, CALIFORNIA Program Name Monterey-Salinas Transit Travel Training Sponsoring Organization Monterey-Salinas Transit (MST)
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87 INTERCITY TRANSIT TRAVEL TRAINING PROGRAM INTERCITY TRANSIT OLYMPIA, WASHINGTON Program Name Intercity Transit Travel Training Program Sponsoring Organization Intercity Transit Address 526 Pattison SE City, State Olympia, WA Organization Type Public Transportation Benefit Area (PTBA) Training Program Began 2001 Service Area Thurston County, WA: Olympia, Lacey, Yelm, Tumwater Service Area Population 163,360 Service Area Size (sq mi)
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88 SAMTRANS MOBILITY AMBASSADOR PROGRAM SAN MATEO COUNTY TRANSIT DISTRICT SAN CARLOS, CALIFORNIA Program Name SamTrans Mobility Ambassador Program Address 1250 San Carlos Ave., P.O. Box 3005 City, State San Carlos, CA Sponsoring Organization San Mateo County Transit District (SamTrans)
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89 MOBILITY OPTIONS PROGRAM SANTA CLARA VALLEY TRANSPORTATION AUTHORITY SAN JOSE, CALIFORNIA Program Name Mobility Options Program Sponsoring Organization Santa Clara Valley Transportation Authority (VTA) Address 3331 North First Street City, State San Jose, CA Travel Training Began 2009 Organization Type Public Transportation Authority Service Area Santa Clara County Service Area Population 1,781,642 Service Area Size (sq mi)
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90 STA MOBILITY TRAINING SPOKANE TRANSIT AUTHORITY (STA) SPOKANE, WASHINGTON Program Name Spokane Transit Authority (STA)
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91 WMATA'S TRAVEL TRAINING AND OUTREACH WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY WASHINGTON, D.C. Program Name WMATA's Travel Training and Outreach Sponsoring Organization Washington Metropolitan Area Transit Authority (WMATA or Metro)
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92 Key or Unique Factors There is a strong focus on using the travel training program as a demand management strategy for ADA paratransit. A special report on Metro's Eligibility Certification Travel Training and Transit Options Program estimated possible savings of $1.5 million in FY 2011-2012 from the travel training program for persons with disabilities and older adults.
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