Travel Training for Older Adults Part I: A Handbook (2014) / Chapter Skim
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Pages 23-37
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23 "How to" Information This chapter provides answers to some fundamental and frequently asked questions about travel training. These questions should be useful to most travel training programs whether they are just starting or have been under way for some time: • Why get involved with travel training?
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24 their own transportation. Certain age-related health conditions can make safe driving more difficult.
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25 6. Check to see that the trainee has understood the explanations by asking for restatement or demonstration.
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26 intervals. Equally important are program results, including benefits reported by trainees who are older adults.
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27 many travel trainers your agency can afford and how much demand there is for travel training in your community. After the program begins, you will probably need to create outreach and promotion activities for the travel training program in order to maintain or increase an appropriate level of funding, obtain the continued support of established supporters of your program, and develop new supporters and funders.
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28 Travel training still remains an eligible project expense for S 5310 funds.
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29 Staff Qualifications Competent staff members who excel in customer service are key to program success. A common theme voiced by travel training staff was that the personal qualities of trainers are often more important than job experience or background, although several programs have had substantial success employing trainers with a social services background.
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30 its expenses, revenues, and the results of its actions. (Program results are discussed in the next section.)
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31 – Independence and quality of life -- social connections. – Lower cost of travel compared to paratransit.
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32 recommendations for future Kennedy Center Services, and referral to other non-Kennedy Center Services. • The 6-month follow-up collects outcomes of the referral, feedback on services received and how they can be improved, current status pertaining to goals, and a determination of whether further services are needed.
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33 period at the most; cost savings can logically be expected to accrue for years after travel training, so these estimates are quite conservative. The simple model of the ratio of benefits to costs as a result of travel training is thus Benefits ÷ costs = benefit/cost ratio, where Benefits = Reductions in travel cost for customers who used to use ADA paratransit and now use fixed route services for those trips plus Reductions in costs to transit agencies from the decrease in paratransit trips among persons who were travel trained plus Increased income to transit providers from older adults who were travel trained and now make more trips using fixed route services, and Costs = Cost of the travel training program plus Additional fixed route transit costs (if any)
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34 access to seniors or referrals to other agencies for access to seniors. Work closely with program partners.
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35 Travel Training Curricula Travel training curricula are designed to teach all of the skills that older adults must have to travel safely and confidently. This includes planning a trip, gathering the information necessary to make a trip, and developing the skills and knowledge associated with travel generally or for a specific trip.
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36 The nature of travel training programs may in itself be challenging. The first issue is that these programs involve equipping individuals to explore, use, and then thrive in environments that they may consider as new, foreign, or even threatening.
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37 alternative or schedule a ride. The focus on treating individuals as customers is a key component of the practice of mobility management, and this includes attention to the feelings of the customers, which may include attention to concepts of dignity and fears of losing independence.
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