How the Health Insurance Portability and Accountability Act (HIPAA) and Other Privacy Laws Affect Public Transportation Operations (2014) / Chapter Skim
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Pages 232-240
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232 APPENDIX E -- SUMMARY OF TRANSIT AGENCIES' RESPONSES TO SURVEY 1. Forty-eight transit agencies responded to a survey that asked whether the agency receives, creates, transmits or maintains health information or records on individuals for whom the agency provides transportation to doctors, hospitals, clinics, or other health care providers.
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233 Votran stated that section 8 of its paratransit eligibility application asks for information about a medical condition that does not permit an applicant to use regular, fixed route service.
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234 MATA stated that its agency is a business associate of a covered entity because it transports patrons to health care providers daily. GATRA stated that it is a business associate of a covered entity: the Massachusetts Executive Office of Health and Human Services.
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235 Kitsap reported that requests are sent by telefax or by mail to a named medical professional including a cover sheet, a questionnaire, and a release form. The response is returned to Kitsap, reviewed, and kept with the applicant's file.
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236 and password protected computer files." Moreover, "[t] he information received is used only in making ADA determinations and in providing most effective/comfortable service to customers once approved." 7.
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237 Metro Transit stated that its "paratransit application records are kept confidential. No electronic encryption has been implemented as of yet.
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238 information or records that the agencies receive, create, transmit, or maintain in connection with transporting patrons to health care providers.
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239 agencies reported that they did not have a plan or policy.106 Two agencies did not respond to the question. MATA reported stated that "[f]
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240 Riverside stated that it requires medical documentation supporting a claim of disability as allowed under the ADA regulations for certification to access paratransit service, information that is "confidential[] and is treated as such in our process." Salem-Keizer reported that the information it receives "is functional (as far as ADA service eligibility)
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