Optimizing Bus Warranty (2014) / Chapter Skim
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Pages 12-17
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From page 12... ...
12 from the traditional one-year period to two years; miles were extended to 150,000, were made unlimited, or not specified. For those agencies surveyed and not following the SBPG recommendations for body and chassis warranties, coverage periods were extended from three years to 12 years, with miles extended to as much as 600,000, were not specified, or were made unlimited.
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From page 13... ...
13 CNG Bus: Drivetrain When it comes to the drivetrain of CNG buses, responding agencies again favor APTA's guidance. As shown in Table 4, CNG engine warranty periods are divided equally, with 36% favoring the standard warranty period and the same percentage favoring extended warranty.
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From page 14... ...
14 Other Specified Components and Systems The SBPG also has recommended warranty coverage periods for a variety of specific bus components and systems such as brakes, door systems, starters, and alternators. The recommended coverage period for these items is 2 years/100,000 miles.
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From page 15... ...
15 the SBPG warranty coverage period for other specified components and systems. As shown, respondents were nearly evenly split between using the SBPG recommendation as is and modifying the SBPG's coverage periods.
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From page 16... ...
16 IN-HOUSE VERSUS VENDOR WARRANTY REPAIRS When the need for warranty repairs arises, agencies either make them in-house with their own technicians and submit warranty claims for these repairs or call in the bus OEM or particular component vendor to make the repair. The vast majority of agencies surveyed (87%)
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From page 17... ...
17 schedules vendor training toward the end of bus warranty periods so that technicians can more readily put that training to use. One small agency reports not using vendor repairs as a learning opportunity because it simply cannot spare a technician for the extra vendor training.
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