Optimizing Bus Warranty (2014) / Chapter Skim
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Pages 35-36
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From page 35... ...
35 identify warranty coverage periods and vigorously seek reimbursement. Warranty staffing depends on agency size, with the smaller agencies surveyed having no full-time staff; the majority using one or two personnel dedicated part-time to warranty.
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From page 36... ...
36 the remaining half are nearly evenly divided on exclusively using manual or electronic methods. It is interesting to note that fewer than 20% of responding agencies admit to having an excellent process for tracking warranty coverage periods and identifying warranty repairs.
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