Helping New Maintenance Hires Adapt to the Airport Operating Environment (2013) / Chapter Skim
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Pages 19-22
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From page 19... ...
19 After identifying what topics to cover when training new maintenance employees, as described in chapter four, airports must address the issues of developing and delivering that training. This chapter describes survey responses associated with the different methods of training that GA airports currently use.
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20 coaching into training, representing approximately 20% of training. Providing on-line CBT (four airports)
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21 tion training was provided by a single airport, where a new maintenance employee shadows others and is coached over a three-month period before being allowed to work independently on the airfield. Two GA airports identified a two-week requirement, whereas three airports had a one-month training requirement.
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From page 22... ...
22 use only constituted an average of 64% of training programs. The larger airports tended to rely more on the resources of a human relations department, further supplemented by individual study and the use of professional associations providing conference workshops, web-based instruction, or other instructional methods.
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