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Pages 3-5

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From page 3...
... 3 chapter one INTRODUCTION This chapter presents the purpose of the report; background information; identifies the issues to be addressed based on the study scope; outlines the survey and interview process, with details presented in appendices; highlights problems and high profile issues to be covered in specific chapters; and describes the organization of the report. Topics to be covered include those listed here.
From page 4...
... 4 STUDY APPROACH This Synthesis project gathered relevant information through a literature review, survey of state DBE program managers, and individual interviews with DBE program managers. LITERATURE REVIEW The study consisted of a comprehensive search and review of information related to each state DOT's DBE and small business programs.
From page 5...
... 5 was sent on March 19, 2012. This initial contact resulted in a low response rate and small sample size (19 completed surveys)

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