The National Academies Press

Currently Skimming:

Pages 300-305

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.

From page 300... ... 307 A p p e n d i x A Survey Question Bank Read the entire page →
From page 301... ... 308 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Strategic Thinking Stays focused on long term objectives while dealing with short term issues Develops bench strength for the future Keeps current on local, national, and international policies and trends that affect the organization and shape stakeholders' views Acts as a catalyst for organizational change Takes informed risks Demonstrates flexibility and adaptability to new information, changing conditions or unexpected obstacles Capable of planning and executing strategy What other skills does this individual display which make them effective in strategic thinking? What areas does this individual need to develop to be more effective in strategic thinking? Read the entire page →
From page 302... ... Survey Q uestion Bank 309 I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Develops Culture Is a role model for others to follow Tolerates honest mistakes as learning experiences Allows others to use their judgment when making decisions Develops high performing teams Provides ongoing performance feedback at times other than regular evaluation interviews Hold self and others accountable for measurable high-quality, timely, and cost effective results What other skills does this individual display which make them effective in developing culture? What areas does this individual need to develop to be more effective in developing culture? Read the entire page →
From page 303... ... 310 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Relationship Building Is "other-oriented" rather than focused on any personal agenda Has respect of external stakeholders Uses influence appropriately to motivate and inspire people to perform their best work Has respect of internal employees What other skills does this individual display which make them effective in relationship building? What areas does this individual need to develop to be more effective in relationship building? Read the entire page →
From page 304... ... Survey Q uestion Bank 311 I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Communication Openly discusses issues in a way that brings out the best thinking in others Listens effectively to what others have to say Earns the trust of others through honest straightforward communication Clearly delegates with realistic expectations Sees merit in the ideas of others, even when they conflict with their own opinion Is quick to resolve conflict with appropriate resolution What other skills does this individual display which make them effective in communication? What areas does this individual need to develop to be more effective in communication? Read the entire page →
From page 305... ... 312 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Self Management Is emotionally intelligent and manages ego Understands and adheres to professional and ethical standards Takes a proactive approach on self-improvement Willingly admits mistakes and takes corrective action Remains focused even under adversity What other skills does this individual display which make them effective in self management? What areas does this individual need to develop to be more effective in self management? Read the entire page →

From page 300...

... 307 A p p e n d i x A Survey Question Bank

Read the entire page →

From page 301...

... 308 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Strategic Thinking Stays focused on long term objectives while dealing with short term issues Develops bench strength for the future Keeps current on local, national, and international policies and trends that affect the organization and shape stakeholders' views Acts as a catalyst for organizational change Takes informed risks Demonstrates flexibility and adaptability to new information, changing conditions or unexpected obstacles Capable of planning and executing strategy What other skills does this individual display which make them effective in strategic thinking? What areas does this individual need to develop to be more effective in strategic thinking?

Read the entire page →

From page 302...

... Survey Q uestion Bank 309 I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Develops Culture Is a role model for others to follow Tolerates honest mistakes as learning experiences Allows others to use their judgment when making decisions Develops high performing teams Provides ongoing performance feedback at times other than regular evaluation interviews Hold self and others accountable for measurable high-quality, timely, and cost effective results What other skills does this individual display which make them effective in developing culture? What areas does this individual need to develop to be more effective in developing culture?

Read the entire page →

From page 303...

... 310 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Relationship Building Is "other-oriented" rather than focused on any personal agenda Has respect of external stakeholders Uses influence appropriately to motivate and inspire people to perform their best work Has respect of internal employees What other skills does this individual display which make them effective in relationship building? What areas does this individual need to develop to be more effective in relationship building?

Read the entire page →

From page 304...

... Survey Q uestion Bank 311 I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Communication Openly discusses issues in a way that brings out the best thinking in others Listens effectively to what others have to say Earns the trust of others through honest straightforward communication Clearly delegates with realistic expectations Sees merit in the ideas of others, even when they conflict with their own opinion Is quick to resolve conflict with appropriate resolution What other skills does this individual display which make them effective in communication? What areas does this individual need to develop to be more effective in communication?

Read the entire page →

From page 305...

... 312 Airport Leadership developm ent program I n e f f e c t i v e N e e d s I m p r o v e m e n t S a t i s f a c t o r y S t r e n g t h R o l e M o d e l Self Management Is emotionally intelligent and manages ego Understands and adheres to professional and ethical standards Takes a proactive approach on self-improvement Willingly admits mistakes and takes corrective action Remains focused even under adversity What other skills does this individual display which make them effective in self management? What areas does this individual need to develop to be more effective in self management?

Read the entire page →

Key Terms

← Previous Chapter Skim

Next Chapter Skim →

This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More information on Chapter Skim is available.