Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers (2013) / Chapter Skim
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Pages 32-34
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TCRP A-33A Final Report 30 CHAPTER 3 Findings and Applications Table 2 captures the numbers of participants who said they understood the message; the number whose response indicated a limited understanding; and those who said they did not understand or whose comments missed the message entirely. Table 2.
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From page 33... ...
TCRP A-33A Final Report 31 o Only three people said they understood the message. o Eight understood that "help" was part of the message, but may have been reading the words rather than comprehending the image.
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From page 34... ...
TCRP A-33A Final Report 32 Application: Revise and refine the most accepted designs based on end-user comments. Retest this smaller set of pictograms with a larger group of transit agencies.
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