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Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers (2013) / Chapter Skim
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... TCRP A-33A Final Report 45 APPENDIX B Interview Discussion Guide with Experts Representing Populations with Communication Challenges Purpose Although unusual, transit passengers and drivers can encounter emergencies that require a sudden change in service or operating procedures. Transit and paratransit drivers must then inform their passengers about the change(s)
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From page 48...
... TCRP A-33A Final Report 46 QUESTIONS PROMPTS 1. Which populations groups do you represent or serve?
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