A Compendium of Best Practices and Lessons Learned for Improving Local Community Recovery from Disastrous Hazardous Materials Transportation Incidents (2012) / Chapter Skim
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Pages 111-116
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From page 111... ...
111 6.1 Overview The effective dissemination of information during both the response and recovery phases of a disaster is often critical to the actual, as well as perceived, success of these efforts. This section of the report discusses best practices related to public information efforts during both pre-incident planning and post-incident operations.
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From page 112... ...
112 A Compendium of Best Practices and Lessons Learned 6.3 Public Information Operations during Recovery Operations During the response to, and recovery from, a hazardous materials transportation incident, there is a need to provide timely and accurate information to the public (see Figure 6-1)
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From page 113... ...
Best Practices for Community Public Information Efforts 113 Case Study State Response to the Graniteville Train Derailment: Lessons Learned, Team Visionary Collective Under the Mentorship of Ron Fisher, May 27, 2006 (www.llis.gov) The information presented in this case study is taken directly from the referenced document.
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From page 114... ...
114 A Compendium of Best Practices and Lessons Learned As demonstrated in this next case study from Aiken County, South Carolina, one of the problems with their public information operation following the Graniteville incident was the lack of coordinated public information messages. In this incident, PIOs were stationed at the command post and the emergency operations center, while the media were located in a staging area near the incident site.
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From page 115... ...
Best Practices for Community Public Information Efforts 115 6.4 Summary of Case Studies Table 6-1 provides a summary of the public information case studies presented in order of appearance in this section. Criterion 1: Inform state and county elected officials and local and national news agencies of the event, and disseminate accurate information and instructions to the public.
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From page 116... ...
116 A Compendium of Best Practices and Lessons Learned Lessons Learned/Best Practices Summary Lesson Learned: State Response to the Graniteville Train Derailment: Lessons Learned, Team Visionary Collective Under the Mentorship of Ron Fisher, May 27, 2006 (www.llis.gov) Recommendation: An organizational structure should be established between agencies as soon as the different agencies begin working together so that there is no confusion with the order of hierarchy.
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