Guidebook for Implementing Intelligent Transportation Systems Elements to Improve Airport Traveler Access Information (2012) / Chapter Skim
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2The Need for Advanced Traveler Information Systems Without question, airports are important to local and national economic growth. While their primary function is within the air transportation system, airport users and operations interface with a broader and often multimodal transportation system.
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Overview of the Guidebook 3 For safety, efficiency, and customer service reasons, integration of both static and real-time information critical to an airport traveler should be a goal of every commercial airport. These information needs exist across the traveler's entire trip, both as a departing and arriving passenger.
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4 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information this guidebook is to inform airport operators of available ITS technologies and to provide them with useful guidance on how to evaluate, select, and effectively disseminate ground access information via ITS technologies that will best meet the needs of the airport user. The information provided in the guidebook is intended to serve as a resource to help airport operators assess their current situation and identify customer and/or operational needs regarding the provision of traveler information; evaluate and select ITS technologies to meet the identified needs; and then develop an implementation strategy that is feasible from a funding, coordination, and operational and maintenance perspective.
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Key Work Efforts: 1. Literature review.
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6 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information The research included a comprehensive literature review, a review of existing operator practices to establish the current state-of-the-practice on airport websites, and the development of a synthesized list of ground access components that are considered state-of-the-art for providing airport traveler information. Telephone interviews with airport landside operators, on-airport service providers, professional aviation organizations, and non-airport ITS organizations were then used for the following purposes: • To validate the data collected in the literature and review of airport websites; • To determine if there were gaps in the research; • To determine future plans for expanding or enhancing traveler information; • To determine the anticipated implementation path that will be needed to deploy future ITS applications; • To identify desired components to be included in this guidebook; and lastly, • To validate that the guidebook and interactive CD as the selected information delivery method are appropriate and usable.
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Overview of the Guidebook 7 Figure 2. ITS traveler information project implementation guidance.
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8 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information Relationship of Interactive CD to the Guidebook The interactive CD-ROM was developed to serve as a complementary tool to the guidebook. It is included in Appendix D and is available for download from TRB's website (www.trb.org)
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Overview of the Guidebook 9 Other ACRP Reports The ACRP serves as one of the primary applied research programs that aids the airport industry in developing solutions to practically meet the demands placed on it. The ACRP produces a series of research reports, similar to this guidebook, for use by airport operators, airport consultants, local agencies, the Federal Aviation Administration (FAA)
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