Guidebook for Implementing Intelligent Transportation Systems Elements to Improve Airport Traveler Access Information (2012) / Chapter Skim
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Pages 74-83
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From page 74... ...
74 Airport Functional Areas and Associated Needs Traveler information as well as airport operational needs vary based on the different functional areas of the airport. The ground access travel environment for an airport traveler can be broken down into the following functional areas: • Access roadways, • Circulation roadways, • Terminal curbside, • Parking facilities, • Cell phone lot, • Rental car facilities, and • Transit stations.
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From page 75... ...
Airport Functional Area Operational Needs Traveler Information Needs Access Roadways - Efficient and reliable routes to the airport - Roadway signage to airport from all major interstates and roadways - Increase operational efficiency - Viable alternative routes to airport in case of accidents, construction, or congestion - Maximize capacity of existing roadway - Data sharing with local transportation agencies - Reduce energy consumption - Decrease reliance on vehicular travel mode - Increase overall customer satisfaction - Location of the airport - Turn-by-turn directions to/from the airport - Real-time traffic conditions/delay/ travel times - Roadway weather conditions - Alternative route options - Alternative mode options Circulation Roadways - Reduce driver confusion and circulation - Minimize congestion at major decision points - Maximize capacity of existing roadway - Reduce congestion during peak times - Reduce energy consumption - Increase overall customer satisfaction - Location of airport destinations (e.g., passenger pick-up, cell phone lot, rental car facilities, etc.) - Terminal/airline location information - Advance warning of decision points - Parking-related information (e.g., products, lot/garage status -- open/full, space availability, rates, etc.)
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From page 76... ...
76 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information Making a Business Case for ITS Projects Although the FAA business case development procedure is similar in many ways to the systems engineering project development process recommended by the FHWA for the deployment of all ITS projects, it is mentioned in this guidebook because many airport operators may be familiar with it and can compare its procedures with the systems engineering process described in Chapter 6. The FAA has documented a business case development rationale and procedure, which is available on its website in a document titled Business Case Analysis Guidelines, January 6, 2010.
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From page 77... ...
Matching airport traveler Information to ItS Strategies 77 Airport Operational Need Grouping 1 -- Airport Access/Circulation Roadways • Increase operational efficiency/maximize capacity of access and circulation roadways • Reduce energy consumption • Reduce driver anxiety and uncertainty • Increase customer satisfaction • Reduce occurrence of illega lly parked vehicles • Reduce number of vehicles waiting at curbside for arriving passengers Maximize customer safety Information Dissemination Method Traveler Information Needs Applicability by FAA Category Designation Non- Airport Provider Large Medium Small Non- Hub Dynamic message signs - Real-time traffic conditions, delay, travel times, etc. - Roadway weather conditions - Location of airport destinations - Parking availability/pricing - Baggage claim status/wait time - Flight arrival status Kiosks - Real-time traffic conditions, delay, travel times, etc.
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From page 78... ...
Airport Need Grouping 3 -- Parking Facilities • Decrease underutilization of parking spaces • Decrease circulation in parking facilities • Disseminate parking facility status/rates • Reduce energy consumption • Reduce driver anxiety, uncertainty, and delay • Increase customer satisfaction • Reduce operating costs • Maximize customer safety • Collect data Information Dissemination Method Traveler Information Needs Applicability by FAA Category Designation NonAirport Provider Large Medium Small NonHub Airport website - Parking product options (e.g., short term, long term, economy, etc.) - Location of parking products - Distance to terminal - Parking product status (e.g., open, full)
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From page 79... ...
Matching airport traveler Information to ItS Strategies 79 Airport Need Grouping 4 -- Cell Phone Lot • Decrease circulation on airport roadways • Reduce occurrence of illegally parked vehicles • Reduce customer frustration • Maximize customer safety • Increase overall customer satisfaction Information Dissemination Method Traveler Information Needs Applicability by FAA Category Designation NonAirport Provider Large Medium Small NonHub Airport website - Location of the cell phone lot - Maximum allowable wait time in lot - Distance to terminal Airport MUFID - Flight arrival status with terminal/gate information - Baggage claim location/wait time Table 25. Airport Need Grouping 4 -- Cell phone lot.
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From page 80... ...
80 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information Airport Need Grouping 6 -- Transit Stations • Link the airport with the region it serves • Increase transit usage • Improve schedule reliability • Minimize walking distances • Minimize difficulty of vertical transitions • Provide adequate parking spaces (if park-andride services offered) • Maximize safety and security • Reduce delays at transfer points • Increase customer satisfaction Information Dissemination Method Traveler Information Needs Applicability by FAA Category Designation Large Medium Small NonHub Airport website - Real-time traffic conditions on regional roadway network - Roadway weather conditions - Travel mode options - Location of transit station/boarding location - Location of park-and-ride lot and available parking spaces - Distance from transit station to airport terminal - Fare/payment information - Transit destinations and departure times Dynamic message signs • On-board transit vehicle • At transit stations - Next stop identification on vehicle - Real-time arrival information - Wait time for shuttle (if needed to access airport terminal)
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From page 81... ...
Matching airport traveler Information to ItS Strategies 81 Table 28. Sample business case for advanced parking management system.
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From page 82... ...
82 Guidebook for Implementing Intelligent transportation Systems elements to Improve airport traveler access Information Business Case Section Sample Analysis Current State Description "As Is" During peak periods of parking demand, travelers may spend an unnecessarily long amount of time searching for a parking space (some customer complaints have indicated they have searched for up to 8 minutes for a space)
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From page 83... ...
Matching airport traveler Information to ItS Strategies 83 Business Case Section Sample Analysis Benefits (quantitative/ qualitative) Often with traveler information it is difficult to quantify benefits because no supporting historical data or analysis has been performed.
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