A Guide for Planning and Operating Flexible Public Transportation Services (2010) / Chapter Skim
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Flexible public transportation services include a range of services that are not fully demand responsive or fixed route. While these types of services have been around for over 40 years, it was believed that flexible public transportation services were operated by a relatively small percentage of public transit agencies.
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decision-making framework for agencies considering flexible public transportation services in three different operating environments: • Rural Areas (Under 50,000 in population) • Small Urban Areas (50,000 to 200,000 in population)
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Nonetheless, for an agency that has areas and/or services that are conducive to flexible public transportation, this service type can serve many needs, including the following: • Reducing the costs of full demand-response services in rural areas where passengers frequent common destinations such as medical centers, senior citizen centers, or shopping centers. • Eliminating the need to operate ADA-complementary paratransit in a specific geographic area or systemwide, if an agency chooses to eliminate fixed-route services in those areas.
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