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Pages 51-63

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From page 51...
... 51 Developing and maintaining an effective security posture depends on the security expertise, diligence, and level of training of the employees of the transportation agency's workforce. Chapter 4 begins with an explanation of the myriad issues associated with fielding a security force and the types of data that can be used to determine the best coverage options available.
From page 52...
... 52 Security 101: A Physical Security Primer for Transportation Agencies Once accomplished and tested, the response must be balanced against the agency's risk assessment. Assuming there is budget, spending operating money on security labor can be an easy decision for the agency to make at the outset, but a much harder decision to amend or withdraw.
From page 53...
... Security Personnel and Training 53 TRANSPORTATION SECURITY FORCE PLANNING FLOW CHART Security Presence Required? Local Authorities Can Provide Coverage?
From page 54...
... 54 Security 101: A Physical Security Primer for Transportation Agencies Trespass Incidents at Location ÷ Number of Security Officers = Response Time Officers on Duty Trespass Incidents Response Time (in minutes) 10 50 30.0 15 50 22.5 20 50 15.0 30 50 7.5 Table 4-1.
From page 55...
... Security Personnel and Training 55 Security Experts, Consultants, and Contractors In previous sections of this report, express recommendations have been made to transportation agencies regarding the need to use security professionals to help in certain aspects of risk assessment, security planning, and countermeasures identification. It is specifically recommended that security consultants be contracted to assist in the performance of security vulnerability assessment (SVA)
From page 56...
... 56 Security 101: A Physical Security Primer for Transportation Agencies The agency should also involve front-line and mid-management level employees in security. Representative individuals from across the agency should be selected to serve as security coordinators and as participants in security committees.
From page 57...
... Security Personnel and Training 57 The main objective of a security awareness program is the creation of sustainable processes and methods to indoctrinate and educate employees, contractors, and other agency stakeholders about workplace security requirements. Program elements include the following: • Centralized security information dissemination of policy and procedures reminders, security alerts, and updates; • Promulgation of employee security handbooks and tip cards; • Design of coherent, multi-phased, security awareness training curricula, including use of "train the trainer," self-directed, computer-based, and multi-media methodologies; • Scheduling of security awareness training; • Promotion and distribution of security-related training products; • Identification of employee security training needs; • Systemwide research to identify security weaknesses; • Creation of training solutions to overcome vulnerabilities and deficiencies; • Documentation of training activities and accomplishments; • Maintenance of training records and materials; • Support for security planning and initiatives and vetting of proposed security policies and procedures; • Support for staff and operating division security leadership in the creation of performancedriven security components; • Acquisition of feedback to determine the effectiveness of programs; • Terrorism threat recognition and suspicious activity reporting; • Bomb threat and unattended item management; • Chemical, biological, and radiological threats; • Computer and cyber security; • Mail and delivery handling; • Theft prevention; • Vendor and contractor security; • Employee travel, both domestic and international; and • Workplace violence.
From page 58...
... 58 Security 101: A Physical Security Primer for Transportation Agencies 8. Employee Guide to System Security Heavy Rail, (Pocket Guide)
From page 59...
... Security Personnel and Training 59 and more employees of what is at stake. By providing security training, the agency will broaden the perspective and exposure of employees to security thinking while improving the capabilities of the workforce.
From page 60...
... 60 Security 101: A Physical Security Primer for Transportation Agencies Table 4-3. Training matrix: basic mass transit security training program.
From page 61...
... Security Personnel and Training 61 Source: Department of Homeland Security in the 2007 Transit Security Grant Program (TSGP) MASS TRANSIT SECURITY FOLLOW-ON COURSES Training Description Focus Front-Line Employees Station Managers Administrative and Support Staff Maintenance Workers Mid-Level Management Senior Management Operations Control Center Staff Security Guards Law Enforcement Management of Transit Emergencies I (4-day course)
From page 62...
... Source: DHS Homeland Security Exercise and Evaluation Program Guidance Documents (HSEEP Vol# I, II, III, IV, and V) Figure 4-2.
From page 63...
... Security Personnel and Training 63 Full-Scale Exercise Checklist Participants: Controller(s) -- sufficient to manage all event sites Actors (mock victims)

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